---
title: "The Provision of an Information Technology Service Management (ITSM) Tool"
ocid: "ocds-b5fd17-82de04c0-6e25-4d13-b440-72f70246897a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-82de04c0-6e25-4d13-b440-72f70246897a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-82de04c0-6e25-4d13-b440-72f70246897a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-82de04c0-6e25-4d13-b440-72f70246897a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE POLICE AND CRIME COMMISSIONER FOR DERBYSHIRE"
published: "2019-10-14"
---

# The Provision of an Information Technology Service Management (ITSM) Tool

Buyer: THE POLICE AND CRIME COMMISSIONER FOR DERBYSHIRE  
Current stage: Award  
OCID: ocds-b5fd17-82de04c0-6e25-4d13-b440-72f70246897a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-82de04c0-6e25-4d13-b440-72f70246897a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-82de04c0-6e25-4d13-b440-72f70246897a.json)

## Summary

The procurement process, initiated by The Police and Crime Commissioner for Derbyshire, involves the provision of an Information Technology Service Management (ITSM) Tool, classified under software packages and information systems. The procurement method is an open procedure, and the tender stage is complete, with the contract awarded on 1st August 2019. The contract has a total value of £350,000, and delivery addresses include regions across the United Kingdom and British Overseas Territories. The contract period runs from 1st October 2019 until 26th March 2025, following a tender period that ended on 13th June 2019.

This tender presents a substantial opportunity for businesses in the IT services sector, particularly those offering software solutions and support for IT service management. With a minimum value of £300,000, small and medium-sized enterprises (SMEs) that specialise in IT services may find this a suitable project to pursue, given their capability to provide innovative solutions. As the contract will be ongoing until 2025, successful bidders can expect prolonged engagement with the commissioning authority to enhance their service offerings and reputation within the public sector.

## Notice

The Provision of an Information Technology Service Management Tool (ITSM)

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b314c35a-be14-4e6d-9779-80fcc39aa47a |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Oct 2019 |
| Submission deadline | 13 Jun 2019 |
| Future notice date | Not specified |
| Award date | 31 Jul 2019 |
| Contract period | 30 Sep 2019 - 26 Mar 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £350,000 |
| Lots value | Not specified |
| Awards value | £114,101 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE POLICE AND CRIME COMMISSIONER FOR DERBYSHIRE |
| Locality | RIPLEY, DERBYSHIRE |
| Post town | Derby |
| Postcode | DE5 3RS |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF13 South and West Derbyshire |
| Local authority | Amber Valley |
| Electoral ward | Ripley |
| Westminster constituency | Amber Valley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ALEMBA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 14 Oct 2019 at 11:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b314c35a-be14-4e6d-9779-80fcc39aa47a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b314c35a-be14-4e6d-9779-80fcc39aa47a
  14th October 2019 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=28424&B=BLUELIGHT
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/37280
  User / Company

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-82de04c0-6e25-4d13-b440-72f70246897a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-82de04c0-6e25-4d13-b440-72f70246897a.json.