---
title: "Extended - Independent debt advice service July 2021"
ocid: "ocds-b5fd17-82e1e484-1cc9-441f-839a-5b10ef9e2cc0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-82e1e484-1cc9-441f-839a-5b10ef9e2cc0"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-82e1e484-1cc9-441f-839a-5b10ef9e2cc0.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-82e1e484-1cc9-441f-839a-5b10ef9e2cc0.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "PHOENIX COMMUNITY HOUSING"
published: "2021-08-18"
---

# Extended - Independent debt advice service July 2021

Buyer: PHOENIX COMMUNITY HOUSING  
Current stage: Tender  
OCID: ocds-b5fd17-82e1e484-1cc9-441f-839a-5b10ef9e2cc0

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## Summary

The procurement process involves the Phoenix Community Housing, which is seeking proposals for an "Extended - Independent debt advice service" to be provided to its residents in London. The tender is currently in the active stage and will close on 25th August 2021. This contract, valued between £25,000 and £35,000, is classified under guidance services and employs an open procurement method, allowing various suppliers to submit their bids. The contract period is set to commence on 1st October 2021 and will last for two years, concluding on 30th September 2023.

This tender presents a significant opportunity for businesses specialising in debt management and advisory services. Companies that provide guidance on financial matters, including budgeting, benefit claims, and legal advice related to housing and family issues, would be particularly well-suited to compete for this contract. The responsive appointment service requirement highlights a need for businesses capable of directly engaging with residents and offering tailored support, thus fostering growth in this vital industry.

## Notice

A two year contract for the provision of an independent debt advice service for Phoenix residents. A responsive appointment service is anticipated and will be expected to assist residents with resolution of debt matters in connection with (but not limited to): priority debts including council tax, non-priority debts, benefit challenges, benefit claims, possession claims and family/ housing/ legal matters. Scope of service to include: - Mixed-media appointments delivered directly to residents - Carry out initial assessments - Build relationships - Case management - Provide advice and guidance on all debts - Give advice on budgeting - Advice on claiming correct benefits / entitlements - Family/housing/legal - Appeals - Resident workshops/training

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/20b4b578-853a-4c10-9c3d-e7e9983f2790 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Aug 2021 |
| Submission deadline | 25 Aug 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Sep 2021 - 30 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £35,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PHOENIX COMMUNITY HOUSING |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE6 2RP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Lewisham |
| Electoral ward | Catford South |
| Westminster constituency | Lewisham East |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312310 - Guidance services

## Release History

- 18 Aug 2021 at 16:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/20b4b578-853a-4c10-9c3d-e7e9983f2790

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/20b4b578-853a-4c10-9c3d-e7e9983f2790
  18th August 2021 - Opportunity notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=AUG162579
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.phoenixch.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-82e1e484-1cc9-441f-839a-5b10ef9e2cc0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-82e1e484-1cc9-441f-839a-5b10ef9e2cc0.json.