---
title: "Procurement of Civil Legal Advice services from September 2025"
ocid: "ocds-b5fd17-82fd7ddb-35af-4522-9e27-bcf248fa14b3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-82fd7ddb-35af-4522-9e27-bcf248fa14b3"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-82fd7ddb-35af-4522-9e27-bcf248fa14b3.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-82fd7ddb-35af-4522-9e27-bcf248fa14b3.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE LEGAL AID AGENCY"
published: "2025-07-03"
---

# Procurement of Civil Legal Advice services from September 2025

Buyer: THE LEGAL AID AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-82fd7ddb-35af-4522-9e27-bcf248fa14b3

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-82fd7ddb-35af-4522-9e27-bcf248fa14b3)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-82fd7ddb-35af-4522-9e27-bcf248fa14b3.json)

## Summary

The Legal Aid Agency, based in England, sought to procure Civil Legal Advice services, with contracts starting on 1 September 2025 and concluding on 31 August 2028. This procurement process invited tenders for up to 12 contracts in three key areas: Discrimination, Education, and Housing and Debt, utilizing an open procedure. The tender targeted the legal services industry with a CPV code of 79100000 and considered its reach across various UK regions. The tender period ended on 7 March 2025, and the total contract value reached approximately £9.16 million.

This procurement provides significant opportunities for SMEs specialising in legal services, as the procurement was structured to support SME involvement. The contracts cater to businesses capable of delivering specialised telephone advice services across multiple legal areas, offering room for growth especially for organisations focused on Discrimination, Education, and Housing and Debt advisory. With a commitment to supporting small businesses, the contract aligns well with SMEs seeking to expand or solidify their presence in the legal advisory sector. The awarded suppliers, including Citizens Advice Gateshead, Stephensons Solicitors LLP, and others, demonstrate a diversity of SMEs capitalizing on this opportunity to offer specialized legal services across the UK.

## Notice

The Legal Aid Agency ("LAA") invited Applicants to submit a Tender to deliver specialist telephone advice services under the 2025 Civil Legal Advice Contract. We were looking to award: - Up to 4 Discrimination contracts; and - Up to 5 Education contracts; and - Up to 3 Housing and Debt contracts. The Deadline for submitting Tenders was 5pm on 7 March 2025 ("Deadline"). All Tenders had to be completed and submitted using the eTendering system. This was accessed either through a link on the tender pages of the LAA website or directly at www.legalaid.bravosolution.co.uk Late submissions were not considered under any circumstances. It was the Applicant's sole responsibility to ensure that the LAA received its Tender before the Deadline. CLA Contracts will run from 1 September 2025 until 31 August 2028 (subject to the LAA's rights of early termination).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fbd9e28b-1efa-47d0-9c0b-3583ee190e40 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Jul 2025 |
| Submission deadline | 7 Mar 2025 |
| Future notice date | Not specified |
| Award date | 15 Jun 2025 |
| Contract period | 31 Aug 2025 - 31 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £9,159,482 |
| Lots value | Not specified |
| Awards value | £16,447,797 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE LEGAL AID AGENCY |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9AJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLN Northern Ireland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 7 |
| Supplier names | ACCESS TO PUBLIC LAW; CITIZENS ADVICE GATESHEAD; CITIZENS ADVICE MID MERCIA; DIRECT HELP AND ADVICE; LOSS LEGAL SERVICES (T/A SEN SUPPORT SOLICITORS; STEPHENSONS SOLICITORS; WATSON WOODHOUSE |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79100000 - Legal services

## Release History

- 3 Jul 2025 at 21:53 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fbd9e28b-1efa-47d0-9c0b-3583ee190e40
- 27 Jun 2025 at 09:10 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fbd9e28b-1efa-47d0-9c0b-3583ee190e40
- 26 Jun 2025 at 09:28 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/b64bcc00-988a-4f6a-a95c-6c3bff2d8afc

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fbd9e28b-1efa-47d0-9c0b-3583ee190e40
  27th June 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/b64bcc00-988a-4f6a-a95c-6c3bff2d8afc
  26th June 2025 - Opportunity notice on Contracts Finder
- https://www.gov.uk/government/collections/tenders-for-legal-aid-contracts#current-tenders
  LAA Tender page

## Notice URLs

- https://www.gov.uk/government/collections/tenders-for-legal-aid-contracts

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-82fd7ddb-35af-4522-9e27-bcf248fa14b3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-82fd7ddb-35af-4522-9e27-bcf248fa14b3.json.