---
title: "NECS Phase 2 Waiting Well Central Hub System"
ocid: "ocds-b5fd17-833e9c78-8d25-4501-b66b-d8ec2183e1ab"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-833e9c78-8d25-4501-b66b-d8ec2183e1ab"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-833e9c78-8d25-4501-b66b-d8ec2183e1ab.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-833e9c78-8d25-4501-b66b-d8ec2183e1ab.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SHARED BUSINESS SERVICES"
published: "2023-09-20"
---

# NECS Phase 2 Waiting Well Central Hub System

Buyer: NHS SHARED BUSINESS SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-833e9c78-8d25-4501-b66b-d8ec2183e1ab

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-833e9c78-8d25-4501-b66b-d8ec2183e1ab)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-833e9c78-8d25-4501-b66b-d8ec2183e1ab.json)

## Summary

The NHS Shared Business Services has awarded a contract for the NECS Phase 2 Waiting Well Central Hub System, aimed at improving patient experience through streamlining appointments and communication. The procurement method used was selective, with a contract value of £60,528 in GBP. The contract period runs from August 28, 2023, to March 31, 2024, and the tender period ended on August 25, 2023. The buying organization is located in SALFORD, England, and the industry category is services.

This tender from NHS Shared Business Services provides opportunities for businesses, especially those offering data storage services, to grow through providing solutions for enhancing patient management systems. Small and medium-sized enterprises (SMEs) as well as voluntary, community, and social enterprise (VCSE) organizations are well-suited to compete in this service-oriented procurement stage, leveraging their expertise to meet the NHS's requirements efficiently.

## Notice

The Get set for Surgery (GSFS), Formerly the Waiting Well, Program and Hub System is a platform designed to improve the patient experience by streamlining the process of managing appointments and communication. Phase 2 of the system aims to enhance the existing functionality of the Central Hub by introducing new features such as letter templates, appointment booking capabilities, and additional patient data management tools. The system will now form an End-to-End process for the GSFS program allowing the local hubs to manage their patients that have been referred and are engaged with the service.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/228aee6e-8c25-41b6-a34a-3a857d5b4f4f |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Sep 2023 |
| Submission deadline | 25 Aug 2023 |
| Future notice date | Not specified |
| Award date | 24 Aug 2023 |
| Contract period | 27 Aug 2023 - 31 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £60,528 |
| Lots value | Not specified |
| Awards value | £60,528 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHARED BUSINESS SERVICES |
| Locality | SALFORD |
| Post town | Manchester |
| Postcode | M50 2UW |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD34 Greater Manchester South West |
| Local authority | Salford |
| Electoral ward | Quays |
| Westminster constituency | Salford |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NINTEX |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72317000 - Data storage services

## Release History

- 20 Sep 2023 at 11:32 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/228aee6e-8c25-41b6-a34a-3a857d5b4f4f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/228aee6e-8c25-41b6-a34a-3a857d5b4f4f
  20th September 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-833e9c78-8d25-4501-b66b-d8ec2183e1ab. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-833e9c78-8d25-4501-b66b-d8ec2183e1ab.json.