---
title: "Leisure Management System - AWARD"
ocid: "ocds-b5fd17-83815a0d-de2a-4833-a17f-83e8dca3124a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-83815a0d-de2a-4833-a17f-83e8dca3124a"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-83815a0d-de2a-4833-a17f-83e8dca3124a.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-83815a0d-de2a-4833-a17f-83e8dca3124a.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF CUMBRIA"
published: "2024-07-30"
---

# Leisure Management System - AWARD

Buyer: UNIVERSITY OF CUMBRIA  
Current stage: Award  
OCID: ocds-b5fd17-83815a0d-de2a-4833-a17f-83e8dca3124a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-83815a0d-de2a-4833-a17f-83e8dca3124a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-83815a0d-de2a-4833-a17f-83e8dca3124a.json)

## Summary

The University of Cumbria has awarded a contract for a new leisure management system (LMS) to be implemented across its sports centres in Lancaster, Carlisle, and Ambleside. The tender, titled "Leisure Management System - AWARD," focuses on procuring a comprehensive software package for information systems under the CPV code 48000000. The procurement followed a restricted procedure and commenced with a tender period ending on 13th May 2024. The contract period spans from 31st March 2025 to 30th March 2028. The awarded supplier is Gladstone MRM Limited, with the total contract value amounting to £41,278.

This procurement creates significant opportunities for businesses specialising in software solutions, particularly those with expertise in Software as a Service (SaaS) that meets compliance standards such as PCI DSS and Cyber Essentials Plus. The LMS must integrate with several existing university systems, enhancing customer service and operational efficiency. SMEs have been identified as suitable candidates for this tender, making it an ideal opportunity for small to medium enterprises to expand their service offerings and client base in the educational sector. The contract’s focus on continuous vendor support enhances long-term business relationships, presenting a chance for sustained growth.

## Notice

This tender is for a leisure management system (LMS) for our Sports Centres. The University has a sports centre at its campuses in Lancaster, Carlisle and Ambleside. Our extant LMS has been in operation since 2012. The University is seeking a system providing customers with an online self-service portal facilitating joining, bookings, payment administration (including direct debit management and/or recurring card payment), account management, with access to these functions via a range of devices including smartphones. The new system must include a reporting tool with standard reports and dashboards. Of particular interest to us is functionality to allow us to improve customer service and improve the efficiency of our business. Integration with existing University systems is important to the University. Such systems include: Student records system (Tribal SITS) HR system (ResourceLink) Timetabling (Syllabus Plus) Finance system (Agresso) Authentication system for Single Sign On (Entra ID / Azure AD or SAML2) Our preferred method for the supply of the solution is as Software as a Service, completely supported by the vendor in all respects 24x7x365 including system updates and upgrades. The solution must be PCI DSS compliant, and the vendor must hold Cyber Essentials Plus accreditation or comparable certification.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/aa12f986-3d5e-4889-aa28-8e5986bbb06f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Restricted procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Jul 2024 |
| Submission deadline | 13 May 2024 |
| Future notice date | Not specified |
| Award date | 29 Jul 2024 |
| Contract period | 30 Mar 2025 - 30 Mar 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £41,278 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF CUMBRIA |
| Locality | LANCASTER |
| Post town | Lancaster |
| Postcode | LA1 3JD |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD44 Lancaster and Wyre |
| Local authority | Lancaster |
| Electoral ward | Bowerham |
| Westminster constituency | Lancaster and Wyre |
| Delivery location | TLD North West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GLADSTONE MRM |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 30 Jul 2024 at 10:26 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/aa12f986-3d5e-4889-aa28-8e5986bbb06f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/aa12f986-3d5e-4889-aa28-8e5986bbb06f
  30th July 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-83815a0d-de2a-4833-a17f-83e8dca3124a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-83815a0d-de2a-4833-a17f-83e8dca3124a.json.