---
title: "CWC26020 - Microsoft Unified Support"
ocid: "ocds-b5fd17-83855fd7-0a47-4f8b-8a3b-d1dcbb731fbd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-83855fd7-0a47-4f8b-8a3b-d1dcbb731fbd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-83855fd7-0a47-4f8b-8a3b-d1dcbb731fbd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-83855fd7-0a47-4f8b-8a3b-d1dcbb731fbd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "Wolverhampton City Council"
published: "2026-08-26"
---

# CWC26020 - Microsoft Unified Support

Buyer: Wolverhampton City Council  
Current stage: Award  
OCID: ocds-b5fd17-83855fd7-0a47-4f8b-8a3b-d1dcbb731fbd

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-83855fd7-0a47-4f8b-8a3b-d1dcbb731fbd)  
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## Summary

Wolverhampton City Council procured Microsoft Unified Support, an information technology support service covering Microsoft products and the council’s related software and digital environment. The requirement falls within IT services, including consulting, software development, internet and support, with a further classification for information technology services. The work is delivered for Wolverhampton City Council in England. The council is the buying organisation, and Microsoft Limited is the named supplier. The procurement is a services requirement rather than goods or construction. It forms part of the Crown Commercial Services G-Cloud 14 framework, indicating that the council used an established public-sector route for obtaining Microsoft support rather than running a standalone open competition.

The procurement is complete and was awarded through a direct award under the Crown Commercial Services G-Cloud 14 Framework Agreement (RM1557.14). The tender deadline was 27 April 2026 at 12:00. The contract was awarded to Microsoft Limited on 29 April 2026 for £800,000. The awarded contract period runs from 30 April 2026 to 29 April 2030. The procurement record also gives a tender contract period ending on 29 April 2029, while the award record extends the awarded period by one year. There are no lots or separate awards recorded. The opportunity was assessed as unsuitable for small and medium-sized enterprises and voluntary, community or social enterprises. The selected supplier is Microsoft Limited.

This award demonstrates sustained public-sector demand from Wolverhampton City Council for Microsoft Unified Support delivered through a recognised technology framework. A supplier preparing for a future requirement would need strong capability in Microsoft technologies, including providing reliable technical support, consultancy and software-related assistance across an organisation’s digital environment. Credibility would also require the scale and specialist expertise to support a large council over a multi-year service arrangement, manage service continuity and respond to operational support needs. The direct-award route and use of G-Cloud 14 show that framework access, eligibility for the relevant service category and familiarity with public-sector contracting are commercially important. The incumbent’s large-enterprise scale also indicates that suppliers competing for a comparable requirement would need demonstrable capacity to deliver at council-wide level.

## Notice

Wolverhampton City Council has awarded a contract using the Crown Commercial Services framework, G-Cloud 14 Framework Agreement (RM1557.14) for Microsoft Unified Support to Microsoft Limited

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/aa226c83-ceef-436f-b989-07603ed1ccaf |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Aug 2026 |
| Submission deadline | 27 Apr 2026 |
| Future notice date | Not specified |
| Award date | 29 Apr 2026 |
| Contract period | 30 Apr 2026 - 29 Apr 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £800,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | Wolverhampton City Council |
| Locality | WOLVERHAMPTON |
| Postcode area | Wolverhampton |
| Postcode | WV1 1RL |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG39 Wolverhampton |
| Local authority | Wolverhampton |
| Electoral ward | St Peters |
| Westminster constituency | Wolverhampton West |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | Microsoft Limited |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support
- 72222300 - Information technology services

## Release History

- 26 Aug 2026 at 17:29 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/aa226c83-ceef-436f-b989-07603ed1ccaf

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/aa226c83-ceef-436f-b989-07603ed1ccaf
  26th August 2026 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.wolverhampton.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-83855fd7-0a47-4f8b-8a3b-d1dcbb731fbd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-83855fd7-0a47-4f8b-8a3b-d1dcbb731fbd.json.