--- title: "Community Alarms and Mobile Response Service" ocid: "ocds-b5fd17-83ae7974-88e9-4cbe-9a12-b483f4db176c" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-83ae7974-88e9-4cbe-9a12-b483f4db176c" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-83ae7974-88e9-4cbe-9a12-b483f4db176c.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-83ae7974-88e9-4cbe-9a12-b483f4db176c.json" source: "Contracts Finder" current_stage: "Tender" buyer: "THE BOROUGH COUNCIL OF CALDERDALE" published: "2024-06-11" --- # Community Alarms and Mobile Response Service Buyer: THE BOROUGH COUNCIL OF CALDERDALE Current stage: Tender OCID: ocds-b5fd17-83ae7974-88e9-4cbe-9a12-b483f4db176c [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-83ae7974-88e9-4cbe-9a12-b483f4db176c) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-83ae7974-88e9-4cbe-9a12-b483f4db176c.json) ## Summary The Borough Council of Calderdale is seeking tenders for the provision of the Community Alarms and Mobile Response Service. The contract is expected to start on 1st April 2025 and run for 3 years, with a possible extension of up to 24 months. The service includes community alarm installations, call monitoring centre, mobile response, and Assistive Technology installations in Calderdale. The tender is classified under Health and social work services, located in Yorkshire and the Humber region, with a procurement method of Open procedure. The deadline for submitting tenders is 11th July 2024. This tender by The Borough Council of Calderdale presents an opportunity for businesses interested in providing innovative and person-centred community alarm and mobile response services in the health and social work sector. Small and medium-sized enterprises (SMEs) would be well-suited to compete for this contract, given its nature and requirements that focus on client-centric and technology-enabled care services. Businesses with expertise in community alarm installations, call monitoring, and mobile response services should explore this opportunity for potential business growth and service innovation. ## Notice The Borough Council of Calderdale (the Council) invites Tenders from Tenderers who wish to be considered for the provision of the Community Alarms and Mobile Response Service. It is anticipated the new contract will commence from 1st April 2025 for a period of 3 years up to and including 31st March 2028 with an option to extend for a further period or periods up to 24 months, in two 12-month increments. The option to extend will be at the discretion of the Council. This Service covers the provision of a community alarm and mobile response service; comprising of community alarm installations, call monitoring centre, mobile response and, where required, the installation of various pieces of Assistive Technology, carbon monoxide detectors and smoke detectors in Service Users' homes across the Borough of Calderdale. The Provider will work to and meet industry standards as a minimum. The Provider will ensure that a person-centred approach is undertaken at all times. The Provider will ensure that the Service delivered is innovative and creative both in terms of direct delivery and in working in partnership, as required. The aspiration for this service is to move towards an all in one monitoring and response service including Technology Enabled Care (TEC) devices that help with managing people's environment and their behaviour. This will include deploying new innovative technology which is predictive and supports risk analysis to enable better decision making by professionals. The Provider is required to approach the delivery of this Service in a proactive manner where Provider Staff will utilise their skills and expertise in responding in the most effective way to the needs of Service Users. This may mean doing the 'little things' for Service Users that will prevent more formal intervention. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/91f7b339-6c51-4972-a75c-eb7b9b185bac | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 11 Jun 2024 | | Submission deadline | 11 Jul 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2025 - 31 Mar 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | THE BOROUGH COUNCIL OF CALDERDALE | | Locality | HALIFAX | | Post town | Halifax | | Postcode | HX1 1UJ | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE4 West Yorkshire | | ITL 3 | TLE44 Calderdale and Kirklees | | Local authority | Calderdale | | Electoral ward | Town | | Westminster constituency | Halifax | | Delivery location | TLE Yorkshire and The Humber | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 11 Jun 2024 at 13:08 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/91f7b339-6c51-4972-a75c-eb7b9b185bac ## Documents - https://www.contractsfinder.service.gov.uk/Notice/91f7b339-6c51-4972-a75c-eb7b9b185bac 11th June 2024 - Opportunity notice on Contracts Finder - https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=82542&B=UK Additional data - https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/103251 User / Company ## Notice URLs - https://www.calderdale.gov.uk/v2 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-83ae7974-88e9-4cbe-9a12-b483f4db176c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-83ae7974-88e9-4cbe-9a12-b483f4db176c.json.