---
title: "Provision of RWEB and Reflection X Software Support and Maintenance"
ocid: "ocds-b5fd17-84217d02-781c-4840-ba64-40e5906e00a6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-84217d02-781c-4840-ba64-40e5906e00a6"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-84217d02-781c-4840-ba64-40e5906e00a6.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-84217d02-781c-4840-ba64-40e5906e00a6.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DVLA - DRIVER & VEHICLE LICENSING AGENCY"
published: "2022-02-22"
---

# Provision of RWEB and Reflection X Software Support and Maintenance

Buyer: DVLA - DRIVER & VEHICLE LICENSING AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-84217d02-781c-4840-ba64-40e5906e00a6

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-84217d02-781c-4840-ba64-40e5906e00a6)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-84217d02-781c-4840-ba64-40e5906e00a6.json)

## Summary

The procurement process involves the DVLA - Driver & Vehicle Licensing Agency, which has awarded a contract titled "Provision of RWEB and Reflection X Software Support and Maintenance." This contract falls under the software package and information systems category and is located in Swansea, Wales. The procurement method adopted was selective, facilitated through a call-off from a framework agreement. The tender period ended on 11th March 2021, while the contract commenced on 1st April 2021 and runs until 31st March 2023, with a total contract value of £157,304.24.

This tender presents significant opportunities for businesses in the IT services sector, particularly those specialising in software support and maintenance. Companies equipped to deliver comprehensive software solutions and those with experience in frameworks such as the Crown Commercial Services Framework would be well-positioned to compete. As DVLA continues to rely on efficient and updated software systems, prospective suppliers can look to expand their business offerings in this industry through such contracts.

## Notice

Award of contract has been completed via Crown Commercial Services Framework. Award notice published for transparency. Contract is for the provision of RWEB and Reflection X software including support and maintenance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/92bfab6f-578a-40ac-a1b5-29eaa5943722 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Feb 2022 |
| Submission deadline | 11 Mar 2021 |
| Future notice date | Not specified |
| Award date | 22 Mar 2021 |
| Contract period | 31 Mar 2021 - 31 Mar 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £157,304 |
| Lots value | Not specified |
| Awards value | £76,557 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DVLA - DRIVER & VEHICLE LICENSING AGENCY |
| Additional buyers | DVLA - DRIVER VEHICLE AND LICENCING AGENCY |
| Locality | SWANSEA |
| Post town | Swansea |
| Postcode | SA6 7JL |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL4 Mid and South West Wales |
| ITL 3 | TLL43 Swansea |
| Local authority | Swansea |
| Electoral ward | Mynydd-bach |
| Westminster constituency | Swansea West |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INSIGHT DIRECT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 22 Feb 2022 at 11:58 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/92bfab6f-578a-40ac-a1b5-29eaa5943722
- 22 Feb 2022 at 11:57 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/92bfab6f-578a-40ac-a1b5-29eaa5943722
- 22 Feb 2022 at 11:56 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/92bfab6f-578a-40ac-a1b5-29eaa5943722
- 22 Feb 2022 at 11:55 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/92bfab6f-578a-40ac-a1b5-29eaa5943722
- 8 Apr 2021 at 12:50 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/92bfab6f-578a-40ac-a1b5-29eaa5943722

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/92bfab6f-578a-40ac-a1b5-29eaa5943722
  22nd February 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/60debcac-f23c-4879-9526-7e2c14bd626a
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b3dd0b77-02a2-4175-9725-16c50066cfd8
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- https://www.contractsfinder.service.gov.uk/Notice/Attachment/5dba7eea-1747-470a-84fc-4806cb42d134
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/3bfb855c-171a-4bc6-9e2b-fc7efb9172d7
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/6c1b66c9-bc0c-41ae-9377-9113015941e7
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/f854dafd-948f-404a-b80e-48a151d3f15f
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b5961166-a6db-478d-adfe-cb3044e69575
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/b0c12a18-31ed-428f-9dfa-c48b40280f29
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/ff26e5b9-4102-42f4-8fd0-084bd9023c2c
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2fd327f5-b250-4088-bd22-c67578d0b9bd
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/dce4efcb-ab86-44e2-8d4e-e0f6abc83e68
  n/a
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/0911ff0a-cbf8-4632-aaf8-25137546b19b
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-84217d02-781c-4840-ba64-40e5906e00a6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-84217d02-781c-4840-ba64-40e5906e00a6.json.
