---
title: "Social Media Listening Tool (con_8166)"
ocid: "ocds-b5fd17-843cfe33-c860-42ea-8a65-5e148d0f6fc7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-843cfe33-c860-42ea-8a65-5e148d0f6fc7"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-843cfe33-c860-42ea-8a65-5e148d0f6fc7.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-843cfe33-c860-42ea-8a65-5e148d0f6fc7.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR EDUCATION"
published: "2021-04-19"
---

# Social Media Listening Tool (con_8166)

Buyer: DEPARTMENT FOR EDUCATION  
Current stage: Award  
OCID: ocds-b5fd17-843cfe33-c860-42ea-8a65-5e148d0f6fc7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-843cfe33-c860-42ea-8a65-5e148d0f6fc7)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-843cfe33-c860-42ea-8a65-5e148d0f6fc7.json)

## Summary

The Department for Education has successfully completed a procurement process for a Social Media Listening Tool, classified under software packages and information systems. This contract, valued at £53,880, was awarded on 11 April 2020, with the service being delivered in England. The procurement was conducted through a selective method as a call-off from a framework agreement. The contract period spans from 11 April 2020 to 10 April 2022. The summary of the award was published on 19 April 2021.

This tender represents a significant opportunity for businesses specialising in software services, particularly small and medium-sized enterprises (SMEs). Companies that offer innovative social media analytics and monitoring solutions, or those with expertise in developing tools for educational institutions, would be well-positioned to engage in future similar contracts. The financial scale of the award indicates potential for growth within this sector, especially for specialised service providers aiming to expand their footprint in public sector contracts.

## Notice

Social Media Listening Tool

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4e7e4d3c-5405-4e27-8cd0-c336312396aa |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Apr 2021 |
| Submission deadline | 4 Apr 2020 |
| Future notice date | Not specified |
| Award date | 10 Apr 2020 |
| Contract period | 10 Apr 2020 - 10 Apr 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £53,880 |
| Lots value | Not specified |
| Awards value | £53,880 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR EDUCATION |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3BT |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RUNTIME COLLECTIVE LIMITED T/A BRANDWATCH |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 19 Apr 2021 at 16:58 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4e7e4d3c-5405-4e27-8cd0-c336312396aa

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4e7e4d3c-5405-4e27-8cd0-c336312396aa
  19th April 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- https://www.gov.uk/government/organisations/department-for-education/about/procurement

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-843cfe33-c860-42ea-8a65-5e148d0f6fc7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-843cfe33-c860-42ea-8a65-5e148d0f6fc7.json.