---
title: "(DWP) SCE Digital Assisted Services - Phase 2"
ocid: "ocds-b5fd17-8469d474-25b2-4e8d-8dcd-61ad30f3775f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8469d474-25b2-4e8d-8dcd-61ad30f3775f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8469d474-25b2-4e8d-8dcd-61ad30f3775f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8469d474-25b2-4e8d-8dcd-61ad30f3775f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2024-12-10"
---

# (DWP) SCE Digital Assisted Services - Phase 2

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-8469d474-25b2-4e8d-8dcd-61ad30f3775f

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## Summary

The Department for Work and Pensions (DWP) has completed the procurement process for the provision of Augmented Resources to support its Shared Channels Digital Assisted Services Project, known as Phase 2, under the industry category of Information Technology Services. This selective procurement method, initiated as a call-off from a framework agreement, entails a value of GBP 2,433,715. The project is set to be executed within the North East region of the United Kingdom, commencing on 5th December 2023 and concluding on 4th December 2024. The tender period ended on 31st October 2023, with the contract award made on 24th October 2023.

This tender offers significant growth opportunities for businesses, especially those categorised as Small and Medium-sized Enterprises (SMEs), by providing augmented resources to DWP projects, thus highlighting potential for ongoing government contracts. Businesses with expertise in providing comprehensive information technology services, particularly in supporting and augmenting digital services, would be well-suited to compete in this domain. The awarded supplier, Tata Consultancy Services Limited, a recognised entity in the field, demonstrates the high calibre of service expected for such public procurement projects.

## Notice

Provision of Augmented Resources to support the DWP Shared Channels Digital Assisted Services Project

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d6aa270c-da1b-4f6c-b0dc-76da4eb7ac1e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Dec 2024 |
| Submission deadline | 31 Oct 2023 |
| Future notice date | Not specified |
| Award date | 23 Oct 2023 |
| Contract period | 5 Dec 2023 - 4 Dec 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,535,120 |
| Lots value | Not specified |
| Awards value | £2,028,096 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 9NA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TATA CONSULTANCY SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 10 Dec 2024 at 14:38 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d6aa270c-da1b-4f6c-b0dc-76da4eb7ac1e
- 13 Dec 2023 at 15:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d6aa270c-da1b-4f6c-b0dc-76da4eb7ac1e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d6aa270c-da1b-4f6c-b0dc-76da4eb7ac1e
  10th December 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/32738349-ec7d-44fb-8b7c-77d1dbc78802
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8469d474-25b2-4e8d-8dcd-61ad30f3775f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8469d474-25b2-4e8d-8dcd-61ad30f3775f.json.