--- title: "People Services Enterprise Platform" ocid: "ocds-b5fd17-847a5379-ab33-43ba-b26f-b53a4e3a6dee" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-847a5379-ab33-43ba-b26f-b53a4e3a6dee" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-847a5379-ab33-43ba-b26f-b53a4e3a6dee.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-847a5379-ab33-43ba-b26f-b53a4e3a6dee.json" source: "Contracts Finder" current_stage: "Planning" buyer: "CENTRAL LONDON COMMUNITY HEALTHCARE NHS TRUST" published: "2026-05-20" --- # People Services Enterprise Platform Buyer: CENTRAL LONDON COMMUNITY HEALTHCARE NHS TRUST Current stage: Planning OCID: ocds-b5fd17-847a5379-ab33-43ba-b26f-b53a4e3a6dee [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-847a5379-ab33-43ba-b26f-b53a4e3a6dee) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-847a5379-ab33-43ba-b26f-b53a4e3a6dee.json) ## Summary The Central London Community Healthcare NHS Trust is in the planning stage of a potential procurement process for a People Services Enterprise Platform. This initiative, aimed at enhancing HR, Learning & Development, and Organisational Development capabilities, involves the development of an enterprise platform integrating CRM, Service Desk, GenAI support, and other technologies. The procurement specifically targets IT software packages as per the CPV classification 48517000. The platform's delivery is set to take place in London, United Kingdom, with the postal code HA1 3UJ. The market engagement process will conclude by 1 June 2026, following the release of the Request for Information (RFI) aimed at gathering insights from vendors on 25 February 2026. This RFI will inform the Trust's business case for future procurement phases. This engagement opens substantial opportunities for IT vendors, especially small and medium-sized enterprises (SMEs), to showcase their technological capabilities and innovation potential within the HR and organisational development sectors. Companies providing solutions with robust data infrastructure and support for intelligent automation are well-positioned to propose their competitive offerings. By participating in this process, businesses can demonstrate their prowess in pricing models, security compliance, and interoperability, thereby expanding their expertise and client reach in the public sector IT solutions landscape. ## Notice This RFI seeks information from vendors regarding a HR/L&D and OD Enterprise platform (with CRM, Service Desk, Automated GenAI support, Forms/Workforces, intelligent automation/Agentic AI and single UI for all core connected systems) and the underlying data infrastructure/architecture (data layer to extract and transform/ write back into core People systems (multiple instances) and a cloud based data storage/processing layer) to inform a potential future procurement. Responses will be used to understand market capabilities, implementation approaches, pricing models, interoperability, security/compliance, and support options. This is not a tender and no award will be made based on responses. The responses will inform a Business Case to move forward to a tendering process. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/451c6f55-7b53-471b-8f81-bdaddebb64c3 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 20 May 2026 | | Submission deadline | Not specified | | Future notice date | 1 Jun 2026 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CENTRAL LONDON COMMUNITY HEALTHCARE NHS TRUST | | Locality | LONDON | | Post town | Harrow | | Postcode | HA1 3UJ | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI7 Outer London - West and North West | | ITL 3 | TLI72 Brent | | Local authority | Brent | | Electoral ward | Northwick Park | | Westminster constituency | Brent West | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48517000 - IT software package ## Release History - 20 May 2026 at 09:03 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/451c6f55-7b53-471b-8f81-bdaddebb64c3 - 28 Apr 2026 at 07:18 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/8979a732-f114-42bc-929b-bbbde49886d6 - 22 Apr 2026 at 09:43 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/dfceb92c-48f1-44c2-9f49-d73399aa4a83 - 22 Apr 2026 at 09:38 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/e02848e9-44e7-445e-b053-36a3be36c624 - 25 Feb 2026 at 12:56 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/570d4981-a013-4654-904f-b6c38ce2b53d - 25 Feb 2026 at 12:51 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/2a6d1d2e-1a26-4da5-a21e-50cad373a7d8 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/451c6f55-7b53-471b-8f81-bdaddebb64c3 20th May 2026 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/8979a732-f114-42bc-929b-bbbde49886d6 28th April 2026 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/dfceb92c-48f1-44c2-9f49-d73399aa4a83 22nd April 2026 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/e02848e9-44e7-445e-b053-36a3be36c624 22nd April 2026 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/570d4981-a013-4654-904f-b6c38ce2b53d 25th February 2026 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/2a6d1d2e-1a26-4da5-a21e-50cad373a7d8 25th February 2026 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/a1802216-3d74-412e-9405-b3e3b84b8d62 C426747 RFI People Services Platform - https://www.contractsfinder.service.gov.uk/Notice/Attachment/fe925bcb-b570-42d7-88db-f1e971629c7d C426747 RFI People Services Platform - https://www.contractsfinder.service.gov.uk/Notice/Attachment/fe4494cd-8ef9-4bf8-8321-0db7eed92707 C426747 RFI People Services Platform - https://www.contractsfinder.service.gov.uk/Notice/Attachment/ef66da42-f747-4891-9949-c61bc0e913bc C426747 RFI People Services Platform - https://www.contractsfinder.service.gov.uk/Notice/Attachment/313570ce-b042-4ceb-b49b-22f3c7a73183 C426747 RFI People Services Platform - https://www.contractsfinder.service.gov.uk/Notice/Attachment/e1945684-dbab-41bf-ad9d-f5b30f5b82ba C426747 RFI People Services Platform v4 ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-847a5379-ab33-43ba-b26f-b53a4e3a6dee. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-847a5379-ab33-43ba-b26f-b53a4e3a6dee.json.