---
title: "Research on OFWAT's Draft Determinations (DDs) for water"
ocid: "ocds-b5fd17-84b88d3a-3943-42d2-8e20-7baeb4ec9470"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-84b88d3a-3943-42d2-8e20-7baeb4ec9470"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-84b88d3a-3943-42d2-8e20-7baeb4ec9470.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-84b88d3a-3943-42d2-8e20-7baeb4ec9470.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "CONSUMER COUNCIL FOR WATER"
published: "2023-12-21"
---

# Research on OFWAT's Draft Determinations (DDs) for water

Buyer: CONSUMER COUNCIL FOR WATER  
Current stage: Tender  
OCID: ocds-b5fd17-84b88d3a-3943-42d2-8e20-7baeb4ec9470

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## Summary

The Consumer Council for Water is seeking research services for OFWAT's Draft Determinations related to water distribution and related services. The research will focus on customer opinions on proposed service levels and bill payment ease from 2025-2030. The procurement method is a limited competitive quotation below threshold process, with a contract period starting in February 2024 and ending in September 2024. Businesses providing staff training services and operating in various regions of the United Kingdom can compete, with a contract value of £400,000.

This tender opportunity from the Consumer Council for Water can benefit businesses offering staff training services and market research. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations are encouraged to participate. The procurement stage is currently active, with a tender deadline set for February 7, 2024. This contract presents a chance for eligible businesses to engage in a research project that influences future water service provisions and customer satisfaction levels, helping them expand their operations and contribute to enhancing the water sector in the UK.

## Notice

The supplier will conduct surveys to find out what water customers think about the Draft Determinations (DDs) which are due to be published by Ofwat in June 2024. The research will identify: - How acceptable or unacceptable the proposed DD service levels are from 2025-2030 - How easy or difficult it is to pay current water bills, and how easy or difficult customers think it will be to pay for proposed bills from 2025-2030 - Why customers think the proposals for services are acceptable or unacceptable - How customers' views of the Draft Determinations compare? to their views on the companies' business plans - Subject to survey timings, how acceptable or unacceptable the proposal for services and the bills are when considered together, and the reasons for this Additional information: Documents are available via the Bravo Solutions e-tendering platform. URL given below. All bids and communications must be submitted through this portal.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/208b868d-0739-4140-8e43-00283f3d6cd3 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Dec 2023 |
| Submission deadline | 7 Feb 2024 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 27 Feb 2024 - 30 Sep 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £400,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CONSUMER COUNCIL FOR WATER |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B2 4BH |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales |

## CPV Codes

### Divisions

- 65 - Public utilities
- 80 - Education and training services

### Codes

- 65100000 - Water distribution and related services
- 80511000 - Staff training services

## Release History

- 21 Dec 2023 at 11:22 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/208b868d-0739-4140-8e43-00283f3d6cd3

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/208b868d-0739-4140-8e43-00283f3d6cd3
  21st December 2023 - Opportunity notice on Contracts Finder
- https://public.bravosolution.co.uk/consumer-council-water
  Link to eSourcing Portal

## Notice URLs

- https://www.ccw.org.uk/

## Provenance

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