---
title: "Service Design Partner"
ocid: "ocds-b5fd17-84c6538b-141d-40a3-92b7-f7d2f6635f0e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-84c6538b-141d-40a3-92b7-f7d2f6635f0e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-84c6538b-141d-40a3-92b7-f7d2f6635f0e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-84c6538b-141d-40a3-92b7-f7d2f6635f0e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STUDENT LOANS COMPANY LIMITED"
published: "2018-02-02"
---

# Service Design Partner

Buyer: STUDENT LOANS COMPANY LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-84c6538b-141d-40a3-92b7-f7d2f6635f0e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-84c6538b-141d-40a3-92b7-f7d2f6635f0e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-84c6538b-141d-40a3-92b7-f7d2f6635f0e.json)

## Summary

The public procurement process involved the STUDENT LOANS COMPANY LIMITED, which sought a Service Design Partner to assist with service redesign under the Technology Services 2 framework (RM3804). This contract, valued at £485,030, is classified under IT services: consulting, software development, Internet and support, and is located in Scotland. The tender period concluded on 6th November 2017, with the contract period slated to begin on 5th February 2018 and end on 6th May 2019. The procurement method used was a selective process, conducted as a call-off from an existing framework agreement.

This tender presents significant opportunities for businesses engaged in IT services, particularly those with expertise in consulting and software development. Small and Medium Enterprises (SMEs) are encouraged to consider applying, as they are deemed suitable for this contract. Businesses that can offer innovative service design and have experience in working within the public sector can advantageously compete for this contract, potentially expanding their market reach and strengthening their service offerings through collaboration with a government entity.

## Notice

A further competition, held under RM3804 (Technology Services 2) for a partner to support service redesign.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/074f483c-5d79-4244-95af-93e3983591cd |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Feb 2018 |
| Submission deadline | 6 Nov 2017 |
| Future notice date | Not specified |
| Award date | 15 Jan 2018 |
| Contract period | 5 Feb 2018 - 6 May 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £485,030 |
| Lots value | Not specified |
| Awards value | £485,030 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STUDENT LOANS COMPANY LIMITED |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G2 7JD |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North |
| Delivery location | TLM Scotland |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IBM |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 2 Feb 2018 at 14:55 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/074f483c-5d79-4244-95af-93e3983591cd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/074f483c-5d79-4244-95af-93e3983591cd
  2nd February 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-84c6538b-141d-40a3-92b7-f7d2f6635f0e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-84c6538b-141d-40a3-92b7-f7d2f6635f0e.json.