---
title: "Care Technology / Enabled Care"
ocid: "ocds-b5fd17-84e291e9-e0ef-4332-9791-772730d02032"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-84e291e9-e0ef-4332-9791-772730d02032"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-84e291e9-e0ef-4332-9791-772730d02032.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-84e291e9-e0ef-4332-9791-772730d02032.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "LONDON BOROUGH OF SUTTON"
published: "2023-05-17"
---

# Care Technology / Enabled Care

Buyer: LONDON BOROUGH OF SUTTON  
Current stage: Award  
OCID: ocds-b5fd17-84e291e9-e0ef-4332-9791-772730d02032

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-84e291e9-e0ef-4332-9791-772730d02032)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-84e291e9-e0ef-4332-9791-772730d02032.json)

## Summary

The London Borough of Sutton is seeking a service provider for a procurement opportunity titled "Care Technology / Enabled Care" in the healthcare and telecommunications industry. The procurement stage is at the award phase as of 25th April 2023. The total contract value is £7,000,000 with a start date on 1st June 2023 and end date on 31st May 2028. The procurement method used is "selective" with "Competitive dialog" as the procurement method details. The buying organisation, London Borough of Sutton, envisions a proactive and predictive care technology service to promote independence and personalisation. The procurement opportunity is suitable for small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations.

This tender for Care Technology / Enabled Care by the London Borough of Sutton presents an opportunity for businesses in the sound signalling apparatus, data transmission equipment, wireless telecommunications, medical equipment, installation services, alarm monitoring, and community health sectors. Companies with innovative solutions to address the service requirements and deliver modern technologies will be well-suited to compete. The contract presents a chance for sustained business growth, especially for organisations focusing on personalised and predictive care technology solutions. The contract offers a substantial total value of £7,000,000 and spans a significant period until 2028, providing a stable revenue stream for successful bidders.

## Notice

In Sutton we want to find the best and most effective ways to support people to live well independently and prevent the need for more intensive and long-term support. We see care technology playing a vital role in supporting people to achieve the best outcomes as well as address the challenges facing social care, delivering wider benefits across our local health and housing sectors. The telecoms industry infrastructure changes, to upgrade their telephony lines from analogue to digital by 2025, has serious implications for the reliability and safety of our current analogue telecare provision if we do not shift to digital ready technology solutions (as recommended by OFCOM). Sutton Council therefore intends to commission a service provider to be a Key Strategic Partner to take forward its ambitions to achieve a proactive, personalised and predictive care technology service, that uses connected modern technologies and data driven insights and is based on the key principles of independence, inclusion, personalisation, interoperability, privacy and security We are looking for a partner with an innovative solution to the challenges of the service requirements. An notice has also been published on the Government Find a Tender site reference: 2022/S 000-020872

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a6f5efed-e7b1-4dd7-85af-9356d0b57bec |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive dialog |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 May 2023 |
| Submission deadline | 30 Aug 2022 |
| Future notice date | Not specified |
| Award date | 24 Apr 2023 |
| Contract period | 31 May 2023 - 31 May 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £7,000,000 |
| Lots value | Not specified |
| Awards value | £7,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF SUTTON |
| Locality | SUTTON |
| Post town | Sutton |
| Postcode | SM1 1EA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI6 Outer London - South |
| ITL 3 | TLI63 Merton, Kingston upon Thames and Sutton |
| Local authority | Sutton |
| Electoral ward | Sutton Central |
| Westminster constituency | Sutton and Cheam |
| Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MEDEQUIP ASSISTIVE TECHNOLOGY |

## CPV Codes

### Divisions

- 31 - Electrical machinery, apparatus, equipment and consumables; lighting
- 32 - Radio, television, communication, telecommunication and related equipment
- 33 - Medical equipments, pharmaceuticals and personal care products
- 51 - Installation services (except software)
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 31620000 - Sound or visual signalling apparatus
- 32260000 - Data-transmission equipment
- 32510000 - Wireless telecommunications system
- 33000000 - Medical equipments, pharmaceuticals and personal care products
- 51000000 - Installation services (except software)
- 79711000 - Alarm-monitoring services
- 85323000 - Community health services

## Release History

- 17 May 2023 at 09:20 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a6f5efed-e7b1-4dd7-85af-9356d0b57bec
- 1 Aug 2022 at 06:58 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/82d009b5-8aaf-4726-ad61-1c3d75838e11

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a6f5efed-e7b1-4dd7-85af-9356d0b57bec
  17th May 2023 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/82d009b5-8aaf-4726-ad61-1c3d75838e11
  1st August 2022 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.sutton.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-84e291e9-e0ef-4332-9791-772730d02032. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-84e291e9-e0ef-4332-9791-772730d02032.json.