---
title: "HMRC GOV UK team triage mailbox"
ocid: "ocds-b5fd17-84f1880b-6634-4982-ab51-557d320e214c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-84f1880b-6634-4982-ab51-557d320e214c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-84f1880b-6634-4982-ab51-557d320e214c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-84f1880b-6634-4982-ab51-557d320e214c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2021-11-24"
---

# HMRC GOV UK team triage mailbox

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-84f1880b-6634-4982-ab51-557d320e214c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-84f1880b-6634-4982-ab51-557d320e214c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-84f1880b-6634-4982-ab51-557d320e214c.json)

## Summary

The procurement process entails a contract awarded by H M Revenue & Customs for the title "HMRC GOV UK team triage mailbox," aimed at providing software package and information systems services. This selective tender, under the main procurement category of works, is based in the United Kingdom, with the contract period starting from 1 April 2021 and ending on 31 March 2022. The tender period concluded on 31 March 2021, with a total contract value of £14,400. The procurement method involved a call-off from an existing framework agreement.

This tender represents a valuable opportunity for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) with capabilities in software solutions or information systems. As the awarded contract has been granted to DESKPRO LTD, businesses with a similar profile can leverage this information to better prepare for future tenders, especially those interested in public sector contracts that focus on delivering specific digital services to governmental agencies.

## Notice

Single supplier g-cloud call off; single supplier able to deliver this service

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/18652754-e700-4afb-9d18-3ae3ce48502a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Works |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Nov 2021 |
| Submission deadline | 31 Mar 2021 |
| Future notice date | Not specified |
| Award date | 30 Oct 2021 |
| Contract period | 31 Mar 2021 - 31 Mar 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £14,400 |
| Lots value | Not specified |
| Awards value | £14,400 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | LONDON |
| Post town | Southend-on-Sea |
| Postcode | SS99 1AA |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | Victoria |
| Westminster constituency | Southend East and Rochford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DESKPRO |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 24 Nov 2021 at 11:41 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/18652754-e700-4afb-9d18-3ae3ce48502a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/18652754-e700-4afb-9d18-3ae3ce48502a
  24th November 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-84f1880b-6634-4982-ab51-557d320e214c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-84f1880b-6634-4982-ab51-557d320e214c.json.