---
title: "Employee Engagement Surveys, Diagnostics & HR Mentorship Support at West London Waste Authority"
ocid: "ocds-b5fd17-857702d0-b8d2-4fc3-a937-9b45b049450b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-857702d0-b8d2-4fc3-a937-9b45b049450b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-857702d0-b8d2-4fc3-a937-9b45b049450b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-857702d0-b8d2-4fc3-a937-9b45b049450b.json"
source: "Contracts Finder"
current_stage: "Planning"
buyer: "WEST LONDON WASTE AUTHORITY"
published: "2025-02-07"
---

# Employee Engagement Surveys, Diagnostics & HR Mentorship Support at West London Waste Authority

Buyer: WEST LONDON WASTE AUTHORITY  
Current stage: Planning  
OCID: ocds-b5fd17-857702d0-b8d2-4fc3-a937-9b45b049450b

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## Summary

West London Waste Authority (WLWA) is currently in the planning stage of a public procurement process for "Employee Engagement Surveys, Diagnostics & HR Mentorship Support." This project is focused on enhancing employee engagement across six London boroughs: Brent, Ealing, Harrow, Hillingdon, Hounslow, and Richmond upon Thames. The procurement process seeks a strategic partner to deliver a comprehensive three-year employee engagement programme. Key dates include the end of the engagement period on 21 February 2025. The process follows a Request For Quotation (RFQ) method, and the project is classified under CPV codes 79413000 (Marketing management consultancy services) and 79414000 (Human resources management consultancy services).

This tender offers an excellent growth opportunity for businesses specializing in employee engagement solutions and HR mentorship. Ideal candidates will have experience designing and conducting large-scale surveys, using advanced data analytics, and providing strategic HR support. Businesses that have a proven track record with public sector organisations or multi-location teams and can ensure GDPR compliance will find this tender particularly suitable. Engaging in this procurement can help providers expand their portfolio within the public sector, gain a substantial, multi-year contract, and contribute to the strategic development of WLWA's workforce. Interested providers are encouraged to contact Emma Lippiatt at emmalippiatt@westlondonwaste.gov.uk for further specifications and to express their interest.

## Notice

Market Brief: Employee Engagement Surveys, Diagnostics, and HR Mentorship Support West London Waste Authority (WLWA). West London Waste Authority (WLWA) is responsible for sustainable waste management across six London boroughs: Brent, Ealing, Harrow, Hillingdon, Hounslow, and Richmond upon Thames. We are committed to fostering a high-performance, inclusive, and engaged workforce and are seeking expressions of interest from expert providers in employee engagement solutions. ___________________________________________________________ WLWA is seeking a strategic partner to deliver a comprehensive three-year employee engagement programme that includes: -Annual Engagement Surveys - Focused on eNPS, the 9 Habits of Trust, and WLWA values (Leadership, Empowerment, Agility, and Partnership). -360-Degree Feedback - Leadership and manager development with tailored coaching support. -Borough-Level Insights - Comparative engagement analysis across multiple locations. -Pulse Surveys & Real-Time Analytics - Agile, data-driven decision-making via quarterly pulse surveys. -HR Mentorship & Strategic Support - Expert coaching and training for leadership & HR teams. -Data-Driven Insights & Reporting - Standardised KPIs for benchmarking and actionable reporting. Who Should Express Interest? We are interested in speaking with experienced providers who can: -Design and implement large-scale employee engagement surveys. -Use industry-leading technology platforms to ensure high response rates and robust analytics. -Offer expert HR mentorship to turn survey results into meaningful actions. -Demonstrate a strong track record of working with public sector organisations or multi-location teams. -Ensure full GDPR compliance with secure data handling and reporting. Next Steps Contact: Emma Lippiatt | emmalippiatt@westlondonwaste.gov.uk If you are interested in exploring this opportunity, please get in touch for the specification to quote. ***Please note this will not be an advertised opportunity as the procurement over the 3 years duration, would be considered a low value procurement and would follow a Request For Quotation process (RFQ)***

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4438d803-b80f-4a36-81ee-94cceda3bdd5 |
| Notice type | Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Not specified |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 Feb 2025 |
| Submission deadline | Not specified |
| Future notice date | 21 Feb 2025 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST LONDON WASTE AUTHORITY |
| Locality | WEST DRAYTON |
| Post town | Southall |
| Postcode | UB7 7PN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI74 Harrow and Hillingdon |
| Local authority | Hillingdon |
| Electoral ward | West Drayton |
| Westminster constituency | Hayes and Harlington |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79413000 - Marketing management consultancy services
- 79414000 - Human resources management consultancy services

## Release History

- 7 Feb 2025 at 14:06 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/4438d803-b80f-4a36-81ee-94cceda3bdd5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4438d803-b80f-4a36-81ee-94cceda3bdd5
  7th February 2025 - Early engagement notice on Contracts Finder

## Provenance

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