---
title: "Provision of ServiceNow Software Licences, Support & Professional Services"
ocid: "ocds-b5fd17-8585d094-da5f-4467-9a23-d7bbeeded39b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8585d094-da5f-4467-9a23-d7bbeeded39b"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8585d094-da5f-4467-9a23-d7bbeeded39b.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8585d094-da5f-4467-9a23-d7bbeeded39b.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FCO SERVICES"
published: "2020-05-01"
---

# Provision of ServiceNow Software Licences, Support & Professional Services

Buyer: FCO SERVICES  
Current stage: Award  
OCID: ocds-b5fd17-8585d094-da5f-4467-9a23-d7bbeeded39b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8585d094-da5f-4467-9a23-d7bbeeded39b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8585d094-da5f-4467-9a23-d7bbeeded39b.json)

## Summary

The procurement process involves FCO Services, which is based in Milton Keynes, England, seeking the "Provision of ServiceNow Software Licences, Support & Professional Services." This tender falls under the industry category of programming services for packaged software products and has been completed with a total contract value of £63,550. The procurement method used was selective, executed through a call-off from an existing framework agreement, with the tender period concluding on 19 December 2019. The contract was effective from 20 December 2019 until 28 January 2021.

This tender presents opportunities for small and medium-sized enterprises (SMEs) that offer software licensing and support services. Businesses with capabilities in service management software and related professional services would be particularly well-suited to compete in similar future tenders, which may arise in a context of continued digital transformation in public services. Engaging with FCO Services allows these businesses to potentially secure contracts that contribute to their growth and enhance their visibility in the public sector.

## Notice

Call off from OGD Framework Ref: XLY832/038/18 Additional information: n/a

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/b370ac10-18fb-46a3-8fdc-be05e240c98c |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 May 2020 |
| Submission deadline | 19 Dec 2019 |
| Future notice date | Not specified |
| Award date | 19 Dec 2019 |
| Contract period | 20 Dec 2019 - 28 Jan 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £63,550 |
| Lots value | Not specified |
| Awards value | £63,550 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FCO SERVICES |
| Locality | MILTON KEYNES |
| Post town | Milton Keynes |
| Postcode | MK19 7BH |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ12 Milton Keynes |
| Local authority | Milton Keynes |
| Electoral ward | Newport Pagnell North & Hanslope |
| Westminster constituency | Milton Keynes North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72210000 - Programming services of packaged software products

## Release History

- 1 May 2020 at 11:39 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/b370ac10-18fb-46a3-8fdc-be05e240c98c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/b370ac10-18fb-46a3-8fdc-be05e240c98c
  1st May 2020 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8585d094-da5f-4467-9a23-d7bbeeded39b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8585d094-da5f-4467-9a23-d7bbeeded39b.json.