---
title: "Gamma Cirrus contact centre solution for Clearing & BAU"
ocid: "ocds-b5fd17-85b8f493-ff5d-4f51-8947-d4f3f9e07792"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-85b8f493-ff5d-4f51-8947-d4f3f9e07792"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-85b8f493-ff5d-4f51-8947-d4f3f9e07792.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-85b8f493-ff5d-4f51-8947-d4f3f9e07792.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UNIVERSITY OF THE WEST OF ENGLAND"
published: "2022-07-21"
---

# Gamma Cirrus contact centre solution for Clearing & BAU

Buyer: UNIVERSITY OF THE WEST OF ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-85b8f493-ff5d-4f51-8947-d4f3f9e07792

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## Summary

The procurement process involves the University of the West of England seeking a provider for the Gamma Cirrus contact centre solution for Clearing & BAU. This service falls under the software package and information systems industry category, specifically targeted towards higher education services. The procurement was conducted through a direct method using a single tender action. The award was made on 13th June 2022, with the contract period commencing on the same day and concluding on 15th June 2022. The total contract value is £22,391.88, and the primary delivery point is located in Bristol, England.

This contract presents an opportunity for small to medium enterprises (SMEs) that specialise in software and IT solutions, particularly those with experience in the higher education sector. Businesses that can provide contact centre solutions or similar services may find this procurement advantageous for growth. As the contract has already been awarded to GAMMA BUSINESS COMMUNICATIONS LIMITED, future tenders in related categories may arise, providing scope for competitive participation from SMEs aiming to build partnerships with educational institutions.

## Notice

Gamma Cirrus contact centre solution for Clearing & BAU - Monthly rental for 12 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/2242770b-bb97-4ef8-a35d-701bf587add4 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Single tender action (below threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Jul 2022 |
| Submission deadline | 13 Jun 2022 |
| Future notice date | Not specified |
| Award date | 12 Jun 2022 |
| Contract period | 13 Jun 2022 - 15 Jun 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £22,391 |
| Lots value | Not specified |
| Awards value | £22,391 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF THE WEST OF ENGLAND |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS16 1QY |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire |
| Local authority | South Gloucestershire |
| Electoral ward | Stoke Park & Cheswick |
| Westminster constituency | Filton and Bradley Stoke |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GAMMA BUSINESS COMMUNICATIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 80 - Education and training services

### Codes

- 48000000 - Software package and information systems
- 80300000 - Higher education services

## Release History

- 21 Jul 2022 at 10:57 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/2242770b-bb97-4ef8-a35d-701bf587add4

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/2242770b-bb97-4ef8-a35d-701bf587add4
  21st July 2022 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-85b8f493-ff5d-4f51-8947-d4f3f9e07792. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-85b8f493-ff5d-4f51-8947-d4f3f9e07792.json.