---
title: "Website Consultancy Services"
ocid: "ocds-b5fd17-8660a836-7688-4404-a5d1-c434d7f65339"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8660a836-7688-4404-a5d1-c434d7f65339"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8660a836-7688-4404-a5d1-c434d7f65339.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8660a836-7688-4404-a5d1-c434d7f65339.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DOVER DISTRICT COUNCIL"
published: "2024-08-20"
---

# Website Consultancy Services

Buyer: DOVER DISTRICT COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-8660a836-7688-4404-a5d1-c434d7f65339

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8660a836-7688-4404-a5d1-c434d7f65339)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8660a836-7688-4404-a5d1-c434d7f65339.json)

## Summary

Dover District Council, located in Whitfield, Dover, England, has completed the procurement process for "Website Consultancy Services" under an open procedure. The tender aimed to select a suitable consultant to redesign the council's website navigation, functions, and page templates to enhance customer experience and enable 24/7 self-service. The contract was awarded on 20th August 2024 to Zengenti Limited for a value of £21,000. The project will run from 2nd September 2024 to 1st September 2025, involving work in the industry category of Internet or intranet client application development services and computer support and consultancy services. This initiative follows an earlier tendering stage that was completed on 24th June 2024.

This tender presents growth opportunities for small to medium-sized enterprises (SMEs), particularly those specialising in web development, user experience design, and digital consultancy. The contract's scope requires expertise in developing transactional websites and improving customer service capabilities, making it an ideal project for businesses with a strong portfolio in these areas. Dover District Council's procurement approach underscores the potential for successful bidders to secure ongoing or extended contracts, thereby fostering sustained business growth and engagement with public sector projects.

## Notice

Dover District Council wishes to select and appoint a suitable Consultant to redesign their website's navigation, functions and page templates to improve customer experience, achieve channel shift and create a fully transactional website, enabling customers to self-serve 24/7. The Contract is anticipated to commence July 24 and will continue for a period of 12 months (with any agreed extension/s) unless terminated in accordance with the Conditions of the Contract. Quotation returns are to be completed and submitted electronically via the Kent Business Portal www.kentbusinessportal.org.uk by no later than 17:00 hours on 24th June 2024.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/da7f9b46-f789-474c-bd09-542fe1e0a551 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Aug 2024 |
| Submission deadline | 24 Jun 2024 |
| Future notice date | Not specified |
| Award date | 19 Aug 2024 |
| Contract period | 1 Sep 2024 - 1 Sep 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £35,000 |
| Lots value | Not specified |
| Awards value | £21,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DOVER DISTRICT COUNCIL |
| Locality | WHITFIELD, DOVER |
| Post town | Canterbury |
| Postcode | CT16 3PJ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ44 East Kent |
| Local authority | Dover |
| Electoral ward | Whitfield |
| Westminster constituency | Dover and Deal |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ZENGENTI |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72421000 - Internet or intranet client application development services
- 72600000 - Computer support and consultancy services

## Release History

- 20 Aug 2024 at 13:54 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/da7f9b46-f789-474c-bd09-542fe1e0a551
- 3 Jun 2024 at 14:23 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c56c54d8-c008-437a-bdfe-7a7d6b4e7a3c

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/da7f9b46-f789-474c-bd09-542fe1e0a551
  20th August 2024 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/c56c54d8-c008-437a-bdfe-7a7d6b4e7a3c
  3rd June 2024 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.dover.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8660a836-7688-4404-a5d1-c434d7f65339. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8660a836-7688-4404-a5d1-c434d7f65339.json.