---
title: "Orbit - Defects Liability Management - PP874"
ocid: "ocds-b5fd17-86699b8c-f4b7-406b-8ae3-bc783bad72f8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-86699b8c-f4b7-406b-8ae3-bc783bad72f8"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-86699b8c-f4b7-406b-8ae3-bc783bad72f8.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-86699b8c-f4b7-406b-8ae3-bc783bad72f8.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "ORBIT GROUP LIMITED"
published: "2017-07-08"
---

# Orbit - Defects Liability Management - PP874

Buyer: ORBIT GROUP LIMITED  
Current stage: Tender  
OCID: ocds-b5fd17-86699b8c-f4b7-406b-8ae3-bc783bad72f8

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## Summary

Orbit Group Limited is currently conducting a tender for "Orbit - Defects Liability Management - PP874" in the construction consultancy services industry. This procurement process is at the tender stage, with responses due by 7th August 2017. The contract will cover an initial period of one year, starting from 1st September 2017, and includes an option for two 12-month extensions. The total estimated value of the contract is between £100,000 and £200,000. The tender is open, allowing various suppliers to participate.

This tender presents significant opportunities for businesses specialising in construction consultancy and customer service management, particularly those focused on defect management and customer satisfaction in new build properties. Suppliers that can demonstrate high-quality service delivery and effective communication with both clients and development contractors will be well-suited to compete. With the potential to manage defects across a growing number of properties (from 600 to possibly 2000 units), successful bidders can expect to enhance their business growth through long-term contractual relationships with Orbit Group Limited.

## Notice

Orbit are seeking to procure a service from a high quality and reputable supplier that will manage our defects within our new build properties (currently around 600 units but with a possibility of increasing to up to 2000) and will correctly diagnose defects works, whilst liaising directly with both our customers and development contractors to ensure jobs are completed in line with our agreed SLA's to ultimately significantly improve customer satisfaction in this area. All documents are available to download from www.housingprocurement.com. Providers will need to register onthe website (free) then search for the tender in 'opportunities' under Orbit Housing and register interest to view documents and submit a response. Orbit reserves the right not to award any agreement or to award any individual services pursuant to anagreement. Applicants should therefore note provision of a submission to Orbit does not guarantee any level /amount of work. Orbit will not, in any circumstances, reimburse any expense incurred by the applicants in preparing their tender submission. Additional information: The contract will be for an initial 12 month period with an option to extend for a further period of 12 months x 2.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/7b5fe1da-95af-4d53-9057-56ae15970fa6 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jul 2017 |
| Submission deadline | 7 Aug 2017 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Aug 2017 - 31 Aug 2020 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £200,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ORBIT GROUP LIMITED |
| Locality | PROACTIS |
| Post town | Coventry |
| Postcode | CV3 2SU |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | Wyken |
| Westminster constituency | Coventry East |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 71530000 - Construction consultancy services
- 79342300 - Customer services

## Release History

- 8 Jul 2017 at 09:26 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/7b5fe1da-95af-4d53-9057-56ae15970fa6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/7b5fe1da-95af-4d53-9057-56ae15970fa6
  8th July 2017 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.housingprocurement.com

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-86699b8c-f4b7-406b-8ae3-bc783bad72f8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-86699b8c-f4b7-406b-8ae3-bc783bad72f8.json.