---
title: "Provision of Hosting, Support and Maintenance for StARS TRM System"
ocid: "ocds-b5fd17-866b11bc-6a65-4864-8c18-195ac37aa0da"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-866b11bc-6a65-4864-8c18-195ac37aa0da"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-866b11bc-6a65-4864-8c18-195ac37aa0da.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-866b11bc-6a65-4864-8c18-195ac37aa0da.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "MERSEYSIDE FIRE & RESCUE SERVICE"
published: "2021-09-30"
---

# Provision of Hosting, Support and Maintenance for StARS TRM System

Buyer: MERSEYSIDE FIRE & RESCUE SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-866b11bc-6a65-4864-8c18-195ac37aa0da

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-866b11bc-6a65-4864-8c18-195ac37aa0da)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-866b11bc-6a65-4864-8c18-195ac37aa0da.json)

## Summary

The procurement process, initiated by Merseyside Fire & Rescue Service, involves a tender titled "Provision of Hosting, Support and Maintenance for StARS TRM System". This contract falls under the industry category of industry-specific software packages and is based in Bootle, England. The tender was completed on 28th September 2021, following a selective procurement method with a contract value amounting to £253,850, starting from 29th September 2021 and set to conclude on 28th September 2023. The minimum value of the contract was established at £173,850.

This tender presents significant opportunities for businesses specialising in software solutions and IT support services, particularly those with experience in managing integrated resource management systems. Small and medium-sized enterprises (SMEs) are encouraged to consider participation, given the nature of the procurement process, which allows for a competitive edge among agile and innovative firms that can deliver quality hosting, support, and maintenance services.

## Notice

Integrated system that enable FRS to manage resources more efficiently. It records staff activity and availability at a station/team level, manages and monitors resources and feeds all officer and appliance and rider information to the mobilising system. The system is made up of a number of modules and is used to record availability and location of staff across the Service. The modules include: Rotabook - Roll Call Board - . Standby - Sickness Management - Maintenance - Reports - Retained Functionality -

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f19b5cca-408d-47a9-bca0-a2e2fb692c83 |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Sep 2021 |
| Submission deadline | 28 Sep 2021 |
| Future notice date | Not specified |
| Award date | 28 Sep 2021 |
| Contract period | 28 Sep 2021 - 28 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £253,850 |
| Lots value | Not specified |
| Awards value | £173,850 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MERSEYSIDE FIRE & RESCUE SERVICE |
| Locality | BOOTLE |
| Post town | Liverpool |
| Postcode | L30 4YD |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD73 Sefton |
| Local authority | Sefton |
| Electoral ward | Netherton and Orrell |
| Westminster constituency | Bootle |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SEQUEL BUSINESS SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package

## Release History

- 30 Sep 2021 at 14:15 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f19b5cca-408d-47a9-bca0-a2e2fb692c83

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f19b5cca-408d-47a9-bca0-a2e2fb692c83
  30th September 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-866b11bc-6a65-4864-8c18-195ac37aa0da. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-866b11bc-6a65-4864-8c18-195ac37aa0da.json.