---
title: "Contract for the Provision of ServiceNow IT Service Management Professional to the University of Birmingham"
ocid: "ocds-b5fd17-867eac80-90e9-4a65-a590-6a21c5334c33"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-867eac80-90e9-4a65-a590-6a21c5334c33"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-867eac80-90e9-4a65-a590-6a21c5334c33.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-867eac80-90e9-4a65-a590-6a21c5334c33.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE UNIVERSITY OF BIRMINGHAM"
published: "2023-02-22"
---

# Contract for the Provision of ServiceNow IT Service Management Professional to the University of Birmingham

Buyer: THE UNIVERSITY OF BIRMINGHAM  
Current stage: Award  
OCID: ocds-b5fd17-867eac80-90e9-4a65-a590-6a21c5334c33

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-867eac80-90e9-4a65-a590-6a21c5334c33)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-867eac80-90e9-4a65-a590-6a21c5334c33.json)

## Summary

The University of Birmingham has awarded a contract for the Provision of ServiceNow IT Service Management Professional to ServiceNow UK Limited. The contract falls under the software package and information systems industry category. The tender, with ID SC11203/22, involved a direct award procurement method. The contract period is from 17th October 2022 to 31st July 2025, with a contract value of £79,738.49 GBP. The tender closed on 16th October 2022, and the award was made on 1st November 2022.

This contract presents an opportunity for businesses in the software and information systems sector to work with The University of Birmingham on IT service management. Small and medium-sized enterprises (SMEs) could particularly benefit from participating in this tender. Service providers with expertise in ServiceNow technologies and professional IT service management are well-suited to compete for this contract. The University of Birmingham, located in Birmingham, England, is the buying organisation, and the procurement process has now reached the award stage, creating a potential avenue for business growth.

## Notice

Contract for the Provision of ServiceNow(r) IT Service Management Professional, Impact Guided and Impact Support Credit - 17 Oct 2022 - 31 Jul 2025

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ffda4566-8099-45e7-ab38-2b528e099d8f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Direct Award |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Feb 2023 |
| Submission deadline | 16 Oct 2022 |
| Future notice date | Not specified |
| Award date | 1 Nov 2022 |
| Contract period | 16 Oct 2022 - 31 Jul 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £79,738 |
| Lots value | Not specified |
| Awards value | £66,448 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE UNIVERSITY OF BIRMINGHAM |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B15 2TT |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Edgbaston |
| Westminster constituency | Birmingham Edgbaston |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SERVICENOW |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 22 Feb 2023 at 13:03 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/ffda4566-8099-45e7-ab38-2b528e099d8f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ffda4566-8099-45e7-ab38-2b528e099d8f
  22nd February 2023 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-867eac80-90e9-4a65-a590-6a21c5334c33. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-867eac80-90e9-4a65-a590-6a21c5334c33.json.