---
title: "Integrated Urgent Care service (Including NHS111, Clinical Assessment Service and GP Out-of-hours)"
ocid: "ocds-b5fd17-86843d9d-83e4-493c-84fd-e29555459698"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-86843d9d-83e4-493c-84fd-e29555459698"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-86843d9d-83e4-493c-84fd-e29555459698.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-86843d9d-83e4-493c-84fd-e29555459698.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "ATTAIN HEALTH MANAGEMENT SERVICES LTD"
published: "2018-02-02"
---

# Integrated Urgent Care service (Including NHS111, Clinical Assessment Service and GP Out-of-hours)

Buyer: ATTAIN HEALTH MANAGEMENT SERVICES LTD  
Current stage: Tender  
OCID: ocds-b5fd17-86843d9d-83e4-493c-84fd-e29555459698

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## Summary

The NHS Ipswich and East Suffolk Clinical Commissioning Group, along with NHS West Suffolk and NHS North East Essex Clinical Commissioning Groups, are seeking to award a contract for the Integrated Urgent Care Service, which includes NHS111, Clinical Assessment Service, and GP Out-of-hours. This procurement is currently in the Tender stage, with the contract period set to begin on 1st October 2018 and run until 30th September 2023. Interested parties must submit their ITT responses by 15th March 2018, with a total budget of approximately £80.36 million to £89.29 million for the potential seven-year duration, with a maximum evaluated budget of £63.78 million for the first five years. The service will operate across Suffolk (excluding Waveney) and North East Essex, and it encompasses a wide range of health and social work services.

This procurement represents a significant opportunity for businesses specialising in health service provision, urgent care solutions, and integrated health management. Companies well-suited to compete include SMEs and VCSEs with expertise in clinical services, telehealth, and emergency response systems. The emphasis on collaboration and innovation within the integrated care framework suggests that businesses capable of demonstrating seamless integration with existing local services and a commitment to patient-centred care will be particularly advantageous in their bids.

## Notice

NHS Ipswich and East Suffolk Clinical Commissioning Group, NHS West Suffolk Clinical Commissioning Group and NHS North East Essex Clinical Commissioning Group seek to jointly commission an Integrated Urgent Care Service across Suffolk (minus Waveney) and North East Essex. The 3 CCGs are all within the same Sustainability and Transformation Plan (STP) footprint and seek to award a contract to a single legal entity responsible for the provision of a functionally integrated 24/7 urgent care access, clinical advice and treatment service (incorporating NHS 111 and OOH services). The Service will also include the provision of Primary Care streaming in ED for the Suffolk CCGs. The contract may be amended in terms of the original services supplied through a variation to the contract in accordance with Regulation 72 (1) (a) of the Public Contracts Regulations 2015; The potential developments include, but are not limited to the following areas: In the Ipswich and East Suffolk CCG and West Suffolk CCG area only: a Care Co-ordination Centre (CCC) which currently provides the single point of access and pathway coordination for community health services (adults and children) responding to urgent and non-urgent care demands. This Single Point of Access for the CCC will be integrated as part of the national NHS 111 patient pathway for care and treatment and will provide the local response, underpinned by local pathways and services (as set out in the Directory of Services (DoS)). Over the lifetime of the contract we would foresee the Provider working closely with the system to develop further links to or consolidation of other contact points such as those provided by the local authority, in-hours primary mental health and acute sectors. We also foresee that the Integrated Urgent Care Service would use its position to innovate in the fields of telehealth, telemedicine and telecare. Commissioners working with local system partners are reviewing current mental health crisis services and how to better integrate these. As part of this we are reviewing opportunities to create a single mental health crisis access point and clinical triage and wish to work with the IUC Provider on this in due course which may include linking this through the IUC Service and onwards to mental health organisations as appropriate. The successful Provider will also be expected to join the emerging three alliance partnerships within Suffolk and North East Essex. The Provider will be expected to work collaboratively with North East Essex CCG's Urgent Treatment Service Alliance (including primary care and wider urgent care services) so that patients view urgent care as one seamless service irrespective of any different providers. Further detail is in the Service Specification. The deadline for ITT responses is 12 noon on 15th March 2018. To register interest in applying, please go to: https://attain.bravosolution.co.uk Click on 'Register here' and follow the on screen instructions. Additional information: The procurement documents are available for unrestricted and full direct access, free of charge, at https://attain.bravosolution.co.uk/web/login.html The Service to which this Procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 (the 'Regulations'). As such, the procurement of the Service is being run as a bespoke process akin to the Open Procedure, involving the process outlined within the suite of procurement documents. The Contracting Authorities do not intend to hold themselves bound by any of the Regulations, save those applicable to Schedule 3 Services. You are advised that the budget will be in the region of PS11.480m and 12.756m per year inclusive of CQUIN at 2.5% across the period of the contract, therefore 80.36m to 89.292m total contract value, for the potential 7 years, which is a combination of 5 years, plus a possible extension of up to 2 years. The maximum budget for the evaluated five years is PS63,784,231 which includes CQUIN at 2.5%.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c01cb28a-3d42-4727-88a4-d69ebbca628f |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Feb 2018 |
| Submission deadline | 15 Mar 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Sep 2018 - 30 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £80,360,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ATTAIN HEALTH MANAGEMENT SERVICES LTD |
| Locality | COLCHESTER |
| Post town | Colchester |
| Postcode | CO4 9QR |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH34 Essex Haven Gateway |
| Local authority | Colchester |
| Electoral ward | Highwoods |
| Westminster constituency | Colchester |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 2 Feb 2018 at 12:59 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c01cb28a-3d42-4727-88a4-d69ebbca628f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c01cb28a-3d42-4727-88a4-d69ebbca628f
  2nd February 2018 - Opportunity notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/a27820ee-3ed1-46c1-96fb-3885e2e50e7d
  Bidders' Quick Start Guide for Responding to Online Tenders

## Notice URLs

- https://attain.bravosolution.co.uk
- https://attain.bravosolution.co.uk/web/login.html

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-86843d9d-83e4-493c-84fd-e29555459698. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-86843d9d-83e4-493c-84fd-e29555459698.json.
