--- title: "Integrated MSK and Pain Service" ocid: "ocds-b5fd17-86978151-adc8-11e6-9901-0019b9f3037b" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-86978151-adc8-11e6-9901-0019b9f3037b" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-86978151-adc8-11e6-9901-0019b9f3037b.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-86978151-adc8-11e6-9901-0019b9f3037b.json" source: "Contracts Finder" current_stage: "Planning" buyer: "NEL COMMISSIONING SUPPORT UNIT" published: "2016-11-18" --- # Integrated MSK and Pain Service Buyer: NEL COMMISSIONING SUPPORT UNIT Current stage: Planning OCID: ocds-b5fd17-86978151-adc8-11e6-9901-0019b9f3037b [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-86978151-adc8-11e6-9901-0019b9f3037b) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-86978151-adc8-11e6-9901-0019b9f3037b.json) ## Summary The procurement process is led by the NEL Commissioning Support Unit for the NHS Tower Hamlets Clinical Commissioning Group, focusing on the provision of an "Integrated MSK and Pain Service." This initiative aims to enhance healthcare for patients with musculoskeletal (MSK) and pain conditions in London, with a total contract value of £4,571,492 over five years. Currently in the planning stage, the significant milestone is the engagement end date, set for 23rd February 2018. Interested service providers must respond to this market testing exercise by 8th July 2015, which is crucial for informing future tender developments. This tender presents substantial opportunities for businesses specialising in healthcare services, particularly those with expertise in integrated care delivery models. Companies that can demonstrate relevant technical capabilities and experience in managing similar services are encouraged to express interest, as they may significantly contribute to the expansion and efficiency of healthcare delivery in Tower Hamlets. This market testing phase is essential for gauging the provider landscape before a potential competitive tender process, allowing suitable firms to position themselves as prime candidates for the forthcoming contract. ## Notice NHS Tower Hamlets CCG is keen to test the potential provider market for Integrated MSK and Pain Service. The aim of the Integrated Musculoskeletal and Pain Service is to improve the quality of healthcare services and clinical outcomes for patients with MSK and Pain conditions, reduce waiting times for access to assessment and treatment, facilitate patients being seen by the right provider at the initial point of contact, increase access for patients with MSK and Pain conditions as an alternative to secondary care assessment and provide value for money through increasing efficiency. The key benefits of the proposed service will be to provide: * a single point of access to musculoskeletal and pain services * equality of access to patients * treatment and care close to home or place of work, in accessible locations * reduced unnecessary utilisation of secondary and tertiary resources * reduced variability in the quality of service delivery, including transport issues, waiting times, and availability of follow up appointments. * continuity of care and avoidance of multiple referrals or repeated investigations. The Integrated Musculoskeletal and Pain Service will provide clinical triage, assessment, treatment, therapeutic management and relevant onward referral of musculoskeletal and pain conditions to the registered GP population of Tower Hamlets. Tower Hamlets CCG will commission a single provider to manage the Integrated MSK and Pain Service (incorporating an MSK pathway with increased community options commissioned separately by the CCG) for the registered GP population of Tower Hamlets. It is the prime contractor's task to ensure that every part of the overall Integrated MSK and Pain Service is delivered in a way that joins up with the other parts of the pathway. Commissioning for outcomes and quality not activity based. NHS Tower Hamlets CCG, plan to a whole systems approach moving beyond productive/technical efficiency (i.e. maximising the efficiency of any one institution) towards allocative efficiency (i.e. maximising the efficiency of a pathway served by more than one provider). To incentivise this collaboration and consideration of allocative efficiency, the commissioners will align financial incentives for the lead provider into delivery of a single set of outcome measures, shared by all providers within the system of care. Therefore, NHS Tower Hamlets CCG will commission a service that is supported by a block outcomes based contract. This means that the successful bidder will be awarded 70% payment upon award of the contract, with the remainder 30% value upon successful evidence of the expected outcomes measured by the KPI's defined within the contract. The total value of the contract over 5 years is PS4,571,492. Additional information: NHS Tower Hamlets CCG is keen to test the potential provider market for Integrated MSK and Pain Service. Potential providers with relevant technical capability and experience to deliver this service are required to express an interest if they are interested in bidding for this service should the CCG decide to carry out a competitive tender exercise and publishes a Contract Notice for this requirement. You can express an interest in this market testing exercise by sending an e-mail to natalie.polyblank@nelcsu.nhs.uk. The deadline for submitting a response for this market testing exercise is at 8th July 2015 at 17:00. Your e-mail must include details about your organisation's technical capability and previous experience of delivering Integrated MSK and Pain Service or similar services. Please note that this is a market testing exercise to inform the CCGs' decision making process. This does not commit the CCG to a carry out a procurement process. Bidders who have expressed an interest in this market testing exercise will have to submit a separate response to the Contract Notice should the CCG decide to procure this service and publish a Contract Notice (advert) for this requirement. In the instance the CCG decides to procure this service an open procurement process will be undertaken in which all potential providers are able to submit a bid to tender. The Invitation To Tender (ITT) documentation will be issued, leading to evaluation of bids, interview and contract award. It is anticipated that the entire process will take between 6 and 9 months. The new service provision commencing April 1st 2016. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9605cb70-5111-412f-91d6-f512e49af071 | | Notice type | Market Engagement Notice | | Procurement type | Standard | | Procurement category | Not specified | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Nov 2016 | | Submission deadline | Not specified | | Future notice date | 23 Feb 2018 | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Cancelled | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NEL COMMISSIONING SUPPORT UNIT | | Locality | LONDON | | Post town | Central London | | Postcode | EC2A 2DU | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI41 Hackney and Newham | | Local authority | Hackney | | Electoral ward | Hoxton East & Shoreditch | | Westminster constituency | Hackney South and Shoreditch | | Delivery location | TLI London | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services ## Release History - 18 Nov 2016 at 20:17 - Planning - Market Engagement Notice - https://www.contractsfinder.service.gov.uk/Notice/9605cb70-5111-412f-91d6-f512e49af071 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/9605cb70-5111-412f-91d6-f512e49af071 29th June 2015 - Early engagement notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/88aea3e2-a91a-4baf-940e-a432c66d43ba MSk and Pain Service Specification - https://www.contractsfinder.service.gov.uk/Notice/Attachment/94ed24de-f063-4e29-9e2c-89267582d1bf MSK and Pain Service Pathway Map ## Notice URLs - http://www.nelcsu.nhs.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-86978151-adc8-11e6-9901-0019b9f3037b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-86978151-adc8-11e6-9901-0019b9f3037b.json.