---
title: "Customer dbase hosting, maintenance and campaign management"
ocid: "ocds-b5fd17-869ebbc5-1c08-46d1-9e18-8ea071e791ef"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-869ebbc5-1c08-46d1-9e18-8ea071e791ef"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-869ebbc5-1c08-46d1-9e18-8ea071e791ef.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-869ebbc5-1c08-46d1-9e18-8ea071e791ef.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "POST OFFICE"
published: "2025-06-25"
---

# Customer dbase hosting, maintenance and campaign management

Buyer: POST OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-869ebbc5-1c08-46d1-9e18-8ea071e791ef

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-869ebbc5-1c08-46d1-9e18-8ea071e791ef)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-869ebbc5-1c08-46d1-9e18-8ea071e791ef.json)

## Summary

The procurement process for "Customer dbase hosting, maintenance and campaign management" has been conducted by the Post Office, based in London, United Kingdom. This contract, classified under database services and marketing services, involves a selective procurement method as a call-off from a framework agreement. It is a service category tender valued at £12,000,000, with a contract period from 16th December 2024 to 15th December 2028. The tender reached the award stage on 20th November 2024, and the process was completed by 28th February 2025. The contracting authority partnered with Rapp Ltd T/A Code Worldwide as the supplier for this process.

This tender presents substantial business growth opportunities for large-scale companies specialising in database and marketing services. Organisations capable of providing comprehensive customer database management, hosting, maintenance, and campaign management are well-suited to compete for similar contracts. As it was awarded through a framework agreement, companies with established relationships within such frameworks and ready to deliver extensive and reliable service solutions across the United Kingdom can significantly benefit from such opportunities.

## Notice

Customer dbase management, hosting and maintenance, campaign management

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f945bfa4-40b1-4909-99ed-c6147e4822fd |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 Jun 2025 |
| Submission deadline | 20 Aug 2024 |
| Future notice date | Not specified |
| Award date | 20 Nov 2024 |
| Contract period | 16 Dec 2024 - 15 Dec 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £12,000,000 |
| Lots value | Not specified |
| Awards value | £14,400,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POST OFFICE |
| Locality | LONDON |
| Post town | Not specified |
| Postcode | EC7V 2ER |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RAPP LTD T/A CODE WORLDWIDE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 72320000 - Database services
- 79342000 - Marketing services

## Release History

- 25 Jun 2025 at 08:25 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f945bfa4-40b1-4909-99ed-c6147e4822fd
- 28 Feb 2025 at 13:43 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f945bfa4-40b1-4909-99ed-c6147e4822fd

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f945bfa4-40b1-4909-99ed-c6147e4822fd
  25th June 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-869ebbc5-1c08-46d1-9e18-8ea071e791ef. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-869ebbc5-1c08-46d1-9e18-8ea071e791ef.json.