--- title: "Direct Payment Services" ocid: "ocds-b5fd17-86a7cf0a-4a56-473b-af3c-9a497dcba390" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-86a7cf0a-4a56-473b-af3c-9a497dcba390" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-86a7cf0a-4a56-473b-af3c-9a497dcba390.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-86a7cf0a-4a56-473b-af3c-9a497dcba390.json" source: "Contracts Finder" current_stage: "Tender" buyer: "LONDON BOROUGH OF CROYDON" published: "2025-01-17" --- # Direct Payment Services Buyer: LONDON BOROUGH OF CROYDON Current stage: Tender OCID: ocds-b5fd17-86a7cf0a-4a56-473b-af3c-9a497dcba390 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-86a7cf0a-4a56-473b-af3c-9a497dcba390) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-86a7cf0a-4a56-473b-af3c-9a497dcba390.json) ## Summary The London Borough of Croydon ('the Council') is inviting tenders for the provision of Direct Payment Services. This procurement falls under the Health and Social Work Services industry category and targets various delivery locations, including the United Kingdom, British Overseas Territories, Channel Islands, Europe, Isle of Man, and other global regions. The procurement stage is currently active, with the tender closing on 13th February 2025 at 12:00 pm. An open procurement method in accordance with the PCR 2015 guidelines is being used. A bidder's event will be held on 23rd January 2025 from 11:00 am to 11:45 am via MS Teams, providing an opportunity to understand the specification and ask questions via the eTendering portal. The contract, starting on 1st October 2025, will run for ten years, ending on 30th September 2035. This tender presents significant opportunities for businesses specialising in direct payment and healthcare services to expand their operations over an extended period. Companies that can deliver efficient and compliant direct payment services will find this particularly beneficial. Given the extensive geographical scope and the substantial ten-year term of the contract, enterprises with strong logistic capabilities and existing frameworks to operate across multiple regions will be well-suited to compete. Engaging in such a long-term contract can lead to steady revenue streams and bolstered market presence. ## Notice The London Borough of Croydon ('the Council") is seeking to engage providers for the provision of a Direct Payment service. The full scope of the contract requirements are provided in the Service Specifications, which form part of the Tender Documents. The Contracts is for a period of 10 years (the "Term"). This procurement will be carried out in line with the open procurement process detailed within the PCR 2015. The required Services are being procured via a competitive tendering process and will run electronically via the Croydon Tenders Portal. All communication throughout the tender process will be via London Borough of Croydon E-Procurement Site - Home (in-tendhost.co.uk). We are holding a bidder's open event and presentation on the Thursday 23 January 2025 11.00 am to 11.45 am via Teams and invite you to attend the session. The bidders event will present the direct payment specification and timeframe for the tender process and award of contract. All questions regarding the tender should be addressed outside of the bidder event via In-tend, the London Borough of Croydon e-procurement portal correspondence area. The Bidders Day Details: Date: Thursday 23 January 2025 Time: 11.00 am - 11.45 am Location: Via Teams Please register your interest to attend by clicking on the express your interest button, and send us a message via the correspondence area including the following details: The name of your organisation The name and job title of the delegates The email addresses of the delegates. Once we have received the above details we will send you a link to the MS Teams event. Additional information: Applications for this opportunity can be made via Croydon's eTendering Portal: https://in-tendhost.co.uk/croydontenders/aspx/Home Is a Recurrent Procurement Type? : No ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f551dfc2-1174-4022-b2a4-cc6d7b23d874 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 17 Jan 2025 | | Submission deadline | 13 Feb 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Oct 2025 - 30 Sep 2035 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONDON BOROUGH OF CROYDON | | Locality | CROYDON | | Post town | Croydon | | Postcode | CR0 1EA | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI6 Outer London - South | | ITL 3 | TLI62 Croydon | | Local authority | Croydon | | Electoral ward | Fairfield | | Westminster constituency | Croydon West | | Delivery location | Not specified | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 17 Jan 2025 at 09:28 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f551dfc2-1174-4022-b2a4-cc6d7b23d874 - 14 Jan 2025 at 15:41 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/f551dfc2-1174-4022-b2a4-cc6d7b23d874 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/f551dfc2-1174-4022-b2a4-cc6d7b23d874 17th January 2025 - Opportunity notice on Contracts Finder - https://in-tendhost.co.uk/croydontenders/aspx/ Additional information on how to apply for this contract ## Notice URLs - https://in-tendhost.co.uk/croydontenders/aspx/Home ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-86a7cf0a-4a56-473b-af3c-9a497dcba390. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-86a7cf0a-4a56-473b-af3c-9a497dcba390.json.