---
title: "Provision of a Safe Haven (Day Time Support) and 24/7 Telephone Crisis Line Service"
ocid: "ocds-b5fd17-86c6974e-7919-4653-b115-d6cbabde75b5"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-86c6974e-7919-4653-b115-d6cbabde75b5"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-86c6974e-7919-4653-b115-d6cbabde75b5.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-86c6974e-7919-4653-b115-d6cbabde75b5.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS SHARED BUSINESS SERVICES LTD (NHS SBS)"
published: "2020-06-19"
---

# Provision of a Safe Haven (Day Time Support) and 24/7 Telephone Crisis Line Service

Buyer: NHS SHARED BUSINESS SERVICES LTD (NHS SBS)  
Current stage: Award  
OCID: ocds-b5fd17-86c6974e-7919-4653-b115-d6cbabde75b5

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## Summary

The NHS Shared Business Services Ltd (NHS SBS) has recently awarded a contract for the "Provision of a Safe Haven (Day Time Support) and 24/7 Telephone Crisis Line Service" to Making Space. This service is classified under health services and aims to support individuals in acute emotional distress, based in Stockport, specifically at postal code SK1 3XE. The contract commences on 14th May 2020 and will run until 13th May 2025, having been awarded on 9th January 2020. The procurement was conducted through an open procedure, indicating that it was accessible to all interested suppliers, with a total contract value of £1,500,000. The tender period has concluded as of 6th November 2019.

This procurement presents significant growth opportunities for businesses engaged in health and social care services, particularly those that specialise in mental health support. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) may particularly benefit from this tender, as it seeks to provide services that complement existing local provisions. Companies that are well-equipped to deliver crisis support and mental health intervention would be well-suited to compete for similar contracts in the future, fostering collaboration with larger organisations in the health sector.

## Notice

NHS Stockport Clinical Commissioning Group has awarded a contract to Making Space for the provision of a Safe Haven (Day Time Support) and 24/7 Telephone Crisis Line Service, that will achieve the following key objectives; - to provide a safe, welcoming and comfortable place for people in immediate acute emotional distress and for those seeking to prevent the onset of a crisis; and - to work with the individuals to create plans and strategies for managing their mental health and well-being, with the aim of preventing future crisis. This new Service, operating from a central location within Stockport, will complement, rather than replace or supersede, existing local provision to meet the needs of people experiencing acute emotional distress, potentially associated with mental health issues. An advert has also been placed in OJEU.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/dac2640f-fb7a-4a05-952a-fee4af321b5f |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Jun 2020 |
| Submission deadline | 6 Nov 2019 |
| Future notice date | Not specified |
| Award date | 9 Jan 2020 |
| Contract period | 13 May 2020 - 13 May 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £1,500,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SHARED BUSINESS SERVICES LTD (NHS SBS) |
| Locality | STOCKPORT |
| Post town | Stockport |
| Postcode | SK1 3XE |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD3 Greater Manchester |
| ITL 3 | TLD35 Greater Manchester South East |
| Local authority | Stockport |
| Electoral ward | Brinnington & Stockport Central |
| Westminster constituency | Stockport |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MAKING SPACE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 19 Jun 2020 at 07:31 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/dac2640f-fb7a-4a05-952a-fee4af321b5f

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/dac2640f-fb7a-4a05-952a-fee4af321b5f
  19th June 2020 - Awarded contract notice on Contracts Finder
- https://uk.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=30250&B=NHSSBS
  Additional data
- https://uk.eu-supply.com/ctm/Company/CompanyInformation/Index/39
  user / company

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-86c6974e-7919-4653-b115-d6cbabde75b5. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-86c6974e-7919-4653-b115-d6cbabde75b5.json.