---
title: "Local HealthWatch Service"
ocid: "ocds-b5fd17-86c6c04d-cd80-4ee7-8bb2-494e9eec0b38"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-86c6c04d-cd80-4ee7-8bb2-494e9eec0b38"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-86c6c04d-cd80-4ee7-8bb2-494e9eec0b38.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-86c6c04d-cd80-4ee7-8bb2-494e9eec0b38.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "WIRRAL BOROUGH COUNCIL"
published: "2021-05-04"
---

# Local HealthWatch Service

Buyer: WIRRAL BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-b5fd17-86c6c04d-cd80-4ee7-8bb2-494e9eec0b38

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## Summary

The Wirral Borough Council is seeking bids for the "Local HealthWatch Service," aimed at individuals using health and social care services in Wirral, UK. This active tender falls within the health and social work services category and is currently in the Tender stage. The procurement process, under an open procedure, has a tender period that concludes on 2nd June 2021. The contract is expected to commence on 1st September 2021 and continue until 31st August 2028, with a total estimated value of £1,692,036.

This opportunity presents a significant avenue for businesses engaged in health and social care services to expand their operations within Wirral. Providers with expertise in delivering community health services, advocacy, or feedback mechanisms within the healthcare sector would be particularly well-positioned to compete for this contract. Moreover, the focus on independent advocacy suggests a need for firms skilled in client interaction and complaint resolution, underscoring the potential for growth in this market segment.

## Notice

For people who use health and social care services. Offering an independent channel for people to communicate their views on the health and social care system and to influence the design and delivery of services. Wirral Local Healthwatch is for anyone who uses or who wishes to use adult and children's health and care services in Wirral - or anyone who is caring for or represents individuals who have access to health or social care services in Wirral. Wirral Local Healthwatch has a duty to assist local health and social care commissioners and providers, and other community stakeholders, by providing feedback, research and information on local people's views and experiences of health and social care, in order to drive up standards of service provision. Wirral Local Healthwatch must also be able to signpost local people with complaints they may wish to progress in relation to NHS service provision to an independent health complaints advocacy services which is being tendered in a separate Lot to the Local Healthwatch Service. Lot 2 - Independent Health Complaints Advocacy Service To support people to make a complaint against a NHS funded service. The Health and Social Care Act 2012 puts a duty of Local Authorities to commission a local Independent Health Complaints Advocacy Service. Local Authorities are required to commission: 'the provision of assistance for individuals making or intending to make an NHS complaint (which includes a complaint to the Health Service Ombudsman)'.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/9d0483cb-1aad-4abf-a91d-1701bcacc3b5 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 May 2021 |
| Submission deadline | 2 Jun 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Aug 2021 - 31 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,692,036 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WIRRAL BOROUGH COUNCIL |
| Locality | BIRKENHEAD |
| Post town | Chester |
| Postcode | CH41 5AL |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD74 Wirral |
| Local authority | Wirral |
| Electoral ward | Birkenhead and Tranmere |
| Westminster constituency | Birkenhead |
| Delivery location | TLD North West (England) |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 4 May 2021 at 14:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/9d0483cb-1aad-4abf-a91d-1701bcacc3b5

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/9d0483cb-1aad-4abf-a91d-1701bcacc3b5
  4th May 2021 - Opportunity notice on Contracts Finder

## Notice URLs

- http://www.wirral.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-86c6c04d-cd80-4ee7-8bb2-494e9eec0b38. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-86c6c04d-cd80-4ee7-8bb2-494e9eec0b38.json.