---
title: "Cisco Call Manager Renewal 2024-25 - Award"
ocid: "ocds-b5fd17-86ce033e-240b-4d93-86e5-abfa456cf482"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-86ce033e-240b-4d93-86e5-abfa456cf482"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-86ce033e-240b-4d93-86e5-abfa456cf482.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-86ce033e-240b-4d93-86e5-abfa456cf482.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "FINANCIAL OMBUDSMAN SERVICE"
published: "2024-06-14"
---

# Cisco Call Manager Renewal 2024-25 - Award

Buyer: FINANCIAL OMBUDSMAN SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-86ce033e-240b-4d93-86e5-abfa456cf482

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-86ce033e-240b-4d93-86e5-abfa456cf482)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-86ce033e-240b-4d93-86e5-abfa456cf482.json)

## Summary

The Financial Ombudsman Service has awarded a contract for the renewal of Cisco Call Manager for 12 months. The procurement method used was a Competitive quotation (below threshold), with a total contract value of 142,195.92 GBP. The contract period starts on June 1, 2024, and ends on May 31, 2025. The award was granted to Computacenter, with the main procurement category being goods. The tender was located in London, United Kingdom, with the deadline for submission being April 26, 2024.

This tender presents opportunities for businesses, especially SMEs, in the software package and information systems industry to provide goods for the Cisco Call Manager renewal project. The Financial Ombudsman Service is seeking suppliers to fulfil the contract, offering a chance for competitive businesses to expand their presence in the technology market. With a focus on goods procurement, businesses with expertise in software solutions can leverage this opportunity to grow their business and establish valuable partnerships in the sector.

## Notice

Award notice of Cisco Call Manager renewal for 12 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/403cca5e-6ea8-4477-85c4-e69f410b02ed |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Competitive quotation (below threshold) |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Jun 2024 |
| Submission deadline | 26 Apr 2024 |
| Future notice date | Not specified |
| Award date | 7 May 2024 |
| Contract period | 31 May 2024 - 31 May 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £142,195 |
| Lots value | Not specified |
| Awards value | £142,195 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FINANCIAL OMBUDSMAN SERVICE |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 9SR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 14 Jun 2024 at 15:01 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/403cca5e-6ea8-4477-85c4-e69f410b02ed

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/403cca5e-6ea8-4477-85c4-e69f410b02ed
  14th June 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-86ce033e-240b-4d93-86e5-abfa456cf482. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-86ce033e-240b-4d93-86e5-abfa456cf482.json.