--- title: "NW2023-31 Non Emergency Patient Transport Service -NHS Norfolk and Waveney Integrated Care Board" ocid: "ocds-b5fd17-86e276d2-9ae3-41da-9ba9-bf34640c0ead" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-86e276d2-9ae3-41da-9ba9-bf34640c0ead" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-86e276d2-9ae3-41da-9ba9-bf34640c0ead.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-86e276d2-9ae3-41da-9ba9-bf34640c0ead.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT" published: "2023-10-03" --- # NW2023-31 Non Emergency Patient Transport Service -NHS Norfolk and Waveney Integrated Care Board Buyer: NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT Current stage: Tender OCID: ocds-b5fd17-86e276d2-9ae3-41da-9ba9-bf34640c0ead [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-86e276d2-9ae3-41da-9ba9-bf34640c0ead) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-86e276d2-9ae3-41da-9ba9-bf34640c0ead.json) ## Summary The NHS Arden and Greater East Midlands Commissioning Support Unit is inviting providers to express interest in delivering Non-Emergency Patient Transport services for eligible patients across Norfolk and Waveney, aiming to transport patients safely and clinically. The procurement process is for a 5-year contract starting on 1st October 2024, extendable for up to two years. This falls within the Health services category and follows the Open procedure with a tender deadline of 2nd November 2023. This tender presents an opportunity for businesses experienced in providing Non-Emergency Patient Transport services to engage with the NHS Norfolk and Waveney Integrated Care Board. Suitable businesses must be able to respond to changing regional demand patterns and work closely with healthcare partners. The contract provides a significant value of £78,547,000 in GBP over the initial period. Interested parties can register and apply via the Atamis e-sourcing portal for this tender process. ## Notice NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) are inviting suitably qualified and experienced providers to express their interest in delivering Non- Emergency Patient Transport services ((NEPTs) for eligible Norfolk and Waveney patients across NHS Norfolk and Waveney ICB. The aim of this service is to provide Non- Emergency Transport for eligible Norfolk and Waveney patients with a medical need, between their places of residence, community, social care and acute settings transporting patients in safe, timely, comfortable and clinically appropriate transport without detriment to their medical condition. This includes all Mental health transport, both secure and non/specialist. There is a need for the NEPTS Provider in the post-COVID pandemic to be able to respond to rapidly changing regional demand patterns to cater for the patient, the Acute Trusts, Community partners, Mental health partners and other stakeholder partners across Norfolk and Waveney ICS. It is anticipated that the contract period will an initial be for a period of 5 years with the option to extend for up to a further two years, commencing 1st October 2024. The Services to which this Procurement relates fall within Schedule 3 of the Public Contracts Regulations 2015 (as amended The Public Procurement (Amendment etc.) (EU Exit) Regulations 2020). As such, the procurement of the Services is being run as a bespoke, single stage application process akin to the Open procedure, involving a number of stages which are outlined within the suite of procurement documents. The Authority does not intend to hold itself bound by any of the Regulations, save those applicable to Schedule 3 Services. To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a34657eb-ac5d-4ebf-ac86-e764650cfc56 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (above threshold) | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 3 Oct 2023 | | Submission deadline | 2 Nov 2023 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Sep 2024 - 30 Sep 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £78,547,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS ARDEN AND GREATER EAST MIDLANDS COMMISSIONING SUPPORT UNIT | | Locality | NORWICH | | Post town | Norwich | | Postcode | NR1 2DH | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH5 Norfolk | | ITL 3 | TLH51 Norwich and East Norfolk | | Local authority | Norwich | | Electoral ward | Lakenham | | Westminster constituency | Norwich South | | Delivery location | Not specified | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85100000 - Health services ## Release History - 3 Oct 2023 at 15:36 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/a34657eb-ac5d-4ebf-ac86-e764650cfc56 - 3 Oct 2023 at 15:35 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/ca0d9bcb-9902-4f82-921d-dfdcd6ea59f9 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/a34657eb-ac5d-4ebf-ac86-e764650cfc56 3rd October 2023 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/ca0d9bcb-9902-4f82-921d-dfdcd6ea59f9 3rd October 2023 - Opportunity notice on Contracts Finder ## Notice URLs - https://health-family.force.com/s/Welcome ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-86e276d2-9ae3-41da-9ba9-bf34640c0ead. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-86e276d2-9ae3-41da-9ba9-bf34640c0ead.json.