---
title: "Oracle Session Border Controllers"
ocid: "ocds-b5fd17-870af146-3114-4e98-b04f-23ca308309a1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-870af146-3114-4e98-b04f-23ca308309a1"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-870af146-3114-4e98-b04f-23ca308309a1.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-870af146-3114-4e98-b04f-23ca308309a1.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "DEPARTMENT FOR WORK AND PENSIONS"
published: "2021-03-24"
---

# Oracle Session Border Controllers

Buyer: DEPARTMENT FOR WORK AND PENSIONS  
Current stage: Award  
OCID: ocds-b5fd17-870af146-3114-4e98-b04f-23ca308309a1

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-870af146-3114-4e98-b04f-23ca308309a1)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-870af146-3114-4e98-b04f-23ca308309a1.json)

## Summary

The Department for Work and Pensions has completed a public procurement contract for Oracle Session Border Controllers, valued at £2,383,127.24. This contract, awarded to Computacenter (UK) Limited, is part of a framework agreement and falls under the software package and information systems category. The project was initiated on 17 February 2021, with the contract period extending from 31 March 2021 to 30 March 2024. The equipment is crucial for the Department's new managed contact centre solution, ensuring the security and regulation of IP communication flows.

This tender presents significant opportunities for businesses specialising in IT hardware and support services, particularly those with experience in telecommunications and managed services. Companies that can provide Session Border Controllers and associated maintenance services may find this an ideal opportunity to expand their footprint in the public sector, especially as the contract supports a key governmental initiative aimed at improving communication systems. The procurement is designed to encourage suppliers who can meet stringent technical specifications and ongoing support requirements.

## Notice

This contract relates to the procurement of Session Border Controllers (SBCs). SBCs are hardware devices that protect and regulate IP communication flows and are a critical component of the new DWP managed contact centre solution (2022 Programme). The scope also includes associated licences and ongoing support & maintenance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/3b9768c3-43ef-4b85-8406-b4e80fc24021 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Mar 2021 |
| Submission deadline | 8 Jan 2021 |
| Future notice date | Not specified |
| Award date | 17 Feb 2021 |
| Contract period | 30 Mar 2021 - 30 Mar 2024 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,383,127 |
| Lots value | Not specified |
| Awards value | £2,383,127 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DEPARTMENT FOR WORK AND PENSIONS |
| Locality | BLACKPOOL |
| Post town | Blackpool |
| Postcode | FY4 5ES |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD4 Lancashire |
| ITL 3 | TLD42 Blackpool |
| Local authority | Blackpool |
| Electoral ward | Stanley |
| Westminster constituency | Blackpool South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | COMPUTACENTER (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 24 Mar 2021 at 10:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/3b9768c3-43ef-4b85-8406-b4e80fc24021

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/3b9768c3-43ef-4b85-8406-b4e80fc24021
  24th March 2021 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/2372e814-21dc-43ca-b1ec-b4fc65dfd90b
  n/a

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-870af146-3114-4e98-b04f-23ca308309a1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-870af146-3114-4e98-b04f-23ca308309a1.json.