--- title: "PRJ-1154-SEL CCG-Advocacy Service at Princess Royal University Hospital, Orpington" ocid: "ocds-b5fd17-871c77b3-63e7-4cea-8b31-37b1e059a1d2" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-871c77b3-63e7-4cea-8b31-37b1e059a1d2" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-871c77b3-63e7-4cea-8b31-37b1e059a1d2.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-871c77b3-63e7-4cea-8b31-37b1e059a1d2.json" source: "Contracts Finder" current_stage: "Tender" buyer: "NHS SOUTH EAST LONDON CLINICAL COMMISSIONING GROUP" published: "2022-05-27" --- # PRJ-1154-SEL CCG-Advocacy Service at Princess Royal University Hospital, Orpington Buyer: NHS SOUTH EAST LONDON CLINICAL COMMISSIONING GROUP Current stage: Tender OCID: ocds-b5fd17-871c77b3-63e7-4cea-8b31-37b1e059a1d2 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-871c77b3-63e7-4cea-8b31-37b1e059a1d2) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-871c77b3-63e7-4cea-8b31-37b1e059a1d2.json) ## Summary The procurement process involves the NHS South East London Clinical Commissioning Group (CCG), seeking providers for the "Advocacy Service at Princess Royal University Hospital" in Orpington. This service aims to ensure that the voices and wishes of hospital patients over the age of 18 are heard regarding their treatment and discharge care. The procurement, classified under health and social work services, is at the tender stage, with the deadline for expressions of interest set for 14:00 on 17 June 2022. The contract is expected to commence on 1 July 2022 and run for a duration of three years, concluding on 30 June 2025, with a total value of £97,500. This tender presents significant opportunities for small and medium enterprises (SMEs) and voluntary and community sector enterprises (VCSEs) based in South East London, especially those specialising in health and social care services. The advocacy service will allow organisations to demonstrate their capacity to facilitate patient needs and ensure vocal representation within healthcare settings. Given the focus on creating a safe discharge process and improving patient experience, businesses with expertise in advocacy, patient support, or community health services are particularly well-suited to participate. ## Notice The service will be provided at the Princess Royal University Hospital Trust (PRUH) in Farnborough. The service will ensure that a hospital patient's voice and wishes are heard regarding their treatment, at meetings and when planning their future care when they are due for discharge. This service will provide an advocate to visit the patient, who will listen and understand their issues. They convey these to the relevant agencies to ensure that the client's voice is heard. Referrals are taken from Hospital Social Services Teams, hospital staff, patient themselves (self-referral), patients' relatives and/or careers, Bromley CCG managed services and other hospital-based services. In addition, referrals can be accepted from the wider community, local GPs, social services and other support agencies. The service should help facilitate a safe hospital discharge, with patient's wishes to be taken into consideration, within the appropriate provision available to meet their needs. The service will meet the needs of those patients over the age of 18 (registered with a Bromley GP) who require their voice to be heard whilst an inpatient in the PRUH. The service will be made available from Monday to Sunday between 9.00am to 5.00pm. The Contract is going to be for 3 year. The Contract is expected to commence on 01 July 2022. The expiry date of the contract is expected to be on 30 June 2025. This is a call for competition. To participate in the procurement exercise, potential bidders will need to register their organisation on our e-tendering portal (if you are not already registered on the e-tendering portal) (https://proContract.due-north.com/register) and express their interest by completing the attached attached Expression of Interest questionnaire (PRJ - 1154 EOI Response Document). Your expression of interest will be treated as incomplete should you fail to submit a duly completed expression of interest questionnaire. In the event the NHS SEL CCG receives only one expression of interest by the above deadline, the NHS SEL CCG reserves the right to enter into direct negotiations with that supplier to award a contract. The deadline for the expression of interest is 14:00 on 17 June 2022. The expression of interest questionnaire is available @ https://procontract.due-north.com/Advert?advertId=ffd4f342-c0c7-ec11-8113-005056b64545. Interested organisations must download the expression of interest questionnaire. A duly completed expression of interest questionnaire (PRJ - 1154 EOI Bid Response Document) must be submitted via the messaging facility on this project on the Pro contract. If you have any clarification questions please submit them via messaging facility on pro-contract. Please note that the Expression of Interest is only open to SME organisations that are based in South East London. The total value of the contract over the 3 year period is PS97,500. Additional information: Aims and objectives of service The principle of advocacy is to offer support and to speak on behalf of people who feel unable to do so themselves. Service users are encouraged to help themselves where possible, instilling the value of independence whilst receiving advocacy support. To ensure that a hospital patient's voice is heard regarding their treatment, at meetings and their future care when they are due for discharge. The patient will have had their wishes heard and taken into account regarding their future care on discharge. 3.2 Service description/care pathway An advocate visits the patient / service user and listens and understands their issues. They convey these to the relevant agencies to ensure that the client's voice is heard Days/Hours of operation Monday to Sunday . Referral criteria & sources Service users must be in hospital awaiting a discharge and referrals are taken from hospital staff, social services, service user's relatives and carers and self-referral. Referral route Hospital staff, social services, service user's relatives and career's and self - referral. Service users' details must be logged with the service provider and comply to NHS Information Governance and Data Protection minimum standards. Response time & detail and prioritisation Potential service users are contacted within 1 working day and a visit is arranged. The Expression of Interest is only open to SME organisations that are based in South East London. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/de0724b1-fa80-43ad-9e74-d12373bd98bc | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Other - | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 27 May 2022 | | Submission deadline | 17 Jun 2022 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 30 Jun 2022 - 30 Jun 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £975,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NHS SOUTH EAST LONDON CLINICAL COMMISSIONING GROUP | | Locality | LONDON | | Post town | South East London | | Postcode | SE1 7NT | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI45 Lambeth | | Local authority | Lambeth | | Electoral ward | Waterloo & South Bank | | Westminster constituency | Vauxhall and Camberwell Green | | Delivery location | TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England) | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 27 May 2022 at 14:56 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/de0724b1-fa80-43ad-9e74-d12373bd98bc ## Documents - https://www.contractsfinder.service.gov.uk/Notice/de0724b1-fa80-43ad-9e74-d12373bd98bc 27th May 2022 - Opportunity notice on Contracts Finder ## Notice URLs - https://proContract.due-north.com/register - https://procontract.due-north.com/Advert?advertId=ffd4f342-c0c7-ec11-8113-005056b64545 - https://selondonccg.nhs.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-871c77b3-63e7-4cea-8b31-37b1e059a1d2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-871c77b3-63e7-4cea-8b31-37b1e059a1d2.json.