--- title: "Accreditation Consultancy Services" ocid: "ocds-b5fd17-871dae4f-33de-4097-b406-a383640b62ae" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-871dae4f-33de-4097-b406-a383640b62ae" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-871dae4f-33de-4097-b406-a383640b62ae.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-871dae4f-33de-4097-b406-a383640b62ae.json" source: "Contracts Finder" current_stage: "Award" buyer: "PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN" published: "2018-08-10" --- # Accreditation Consultancy Services Buyer: PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN Current stage: Award OCID: ocds-b5fd17-871dae4f-33de-4097-b406-a383640b62ae [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-871dae4f-33de-4097-b406-a383640b62ae) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-871dae4f-33de-4097-b406-a383640b62ae.json) ## Summary The Parliamentary and Health Service Ombudsman (PHSO) is conducting a procurement for "Accreditation Consultancy Services," aimed at enhancing training for approximately 80 senior caseworkers involved in complaint investigations. This process, following an open procedure below threshold, has pivotal dates including the tender period which closed on 20 June 2018, with a contract start date of 9 July 2018, lasting until 19 December 2018. The procurement, categorised under education and training services, encompasses a budget of £20,000 and is located in Manchester, England. This tender provides substantial opportunities for businesses specialising in consultancy services related to accreditation and training, particularly those with expertise in establishing frameworks for professional development. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate, as the nature of the work aligns well with businesses capable of tailoring training solutions to meet the unique needs of the public sector. This initiative can foster growth for consultancy firms aiming to expand their portfolio in the public service sector. ## Notice The Parliamentary and Health Service Ombudsman (PHSO) wishes to introduce an internal accreditation process for circa 80 senior caseworkers who carry out its investigations into complaints. PHSO has developed a draft framework in house to build on and have completed the recruitment of a training team to take on initial anticipated internal assessor and lead trainer roles. PHSO has the longer term objective of converting the internal scheme to an external scheme. We have already launched a comprehensive role ready and professional skills training programme for all staff to support ever greater standard of quality casework. The objective of this procurement is to appoint an accreditation consultant on a temporary basis, to lead and deliver the various elements which will make up the implementation of PHSO's internal accreditation (non UK qualification) framework and programme for senior caseworkers. This will be to a level that would be transferable to a nationally accredited qualification at a later date if required. Please see attached Invitation to Tender document for detailed information including specification and instructions on submitting a tender. ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/896286ed-891f-46cd-b2d4-5cdccc8060af | | Notice type | Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure (below threshold) | | Tender suitability | SME | | Awardee scale | SME | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 10 Aug 2018 | | Submission deadline | 20 Jun 2018 | | Future notice date | Not specified | | Award date | 8 Jul 2018 | | Contract period | 15 Jul 2018 - 16 Dec 2018 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £20,000 | | Lots value | Not specified | | Awards value | £18,650 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Not specified | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | PARLIAMENTARY AND HEALTH SERVICE OMBUDSMAN | | Locality | MANCHESTER | | Post town | Manchester | | Postcode | M2 3HQ | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD33 Manchester | | Local authority | Manchester | | Electoral ward | Deansgate | | Westminster constituency | Manchester Central | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | RUTH MATTHEWS | ## CPV Codes ### Divisions - 80 - Education and training services ### Codes - 80000000 - Education and training services ## Release History - 10 Aug 2018 at 13:35 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/896286ed-891f-46cd-b2d4-5cdccc8060af - 14 Jun 2018 at 13:42 - TenderAmendment - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2cd82413-eb47-49d4-b158-ee51ef7044cd - 6 Jun 2018 at 08:24 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/2cd82413-eb47-49d4-b158-ee51ef7044cd ## Documents - https://www.contractsfinder.service.gov.uk/Notice/896286ed-891f-46cd-b2d4-5cdccc8060af 10th August 2018 - Awarded contract notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/2cd82413-eb47-49d4-b158-ee51ef7044cd 14th June 2018 - Opportunity notice on Contracts Finder - https://www.contractsfinder.service.gov.uk/Notice/Attachment/af818000-a614-4bdb-b3a9-198a73fe36d3 PR2047 - Invitation to Tender - https://www.contractsfinder.service.gov.uk/Notice/Attachment/57c15da9-01d7-4e6d-971d-3dd67f58b082 PR2047 - Annex A - Terms and Conditions - https://www.contractsfinder.service.gov.uk/Notice/Attachment/48324a68-21c7-4b83-b2cd-e58ce37dae98 PR2047 - Clarification Question Responses ## Notice URLs - http://www.ombudsman.org.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-871dae4f-33de-4097-b406-a383640b62ae. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-871dae4f-33de-4097-b406-a383640b62ae.json.