---
title: "Operating Model & Organisaton Design Delivery"
ocid: "ocds-b5fd17-872e3ce4-c5db-4dd8-bc4f-fd55146ef59f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-872e3ce4-c5db-4dd8-bc4f-fd55146ef59f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-872e3ce4-c5db-4dd8-bc4f-fd55146ef59f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-872e3ce4-c5db-4dd8-bc4f-fd55146ef59f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "H M REVENUE & CUSTOMS"
published: "2025-09-15"
---

# Operating Model & Organisaton Design Delivery

Buyer: H M REVENUE & CUSTOMS  
Current stage: Award  
OCID: ocds-b5fd17-872e3ce4-c5db-4dd8-bc4f-fd55146ef59f

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## Summary

H M Revenue & Customs (HMRC) has completed a selective procurement process for the development and implementation of its operating model and organisation design, awarding the contract to Deloitte LLP. This contract, valued at £15,000,000, falls under the IT services category, which includes consulting, software development, Internet, and support. The procurement was part of a call-off from a framework agreement and is currently at the award stage. The project is to be delivered in the United Kingdom, with the contract period starting on 22 August 2025 and ending on 21 August 2027.

This tender represents a significant opportunity for businesses that specialise in IT services, particularly those experienced in consulting and organisational design. Although the contract has been awarded to Deloitte LLP, firms of a similar scale or expertise can anticipate potential future opportunities with HMRC and other governmental bodies. Small and medium-sized enterprises (SMEs) may find similar tenders advantageous, especially if they aim to develop expertise in public sector engagement and governmental IT transformation projects.

## Notice

To develop, design and implement the HMRC operating model and organisation design.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/5a0fafb5-9536-4caa-b43c-0e6f6283f6a6 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Sep 2025 |
| Submission deadline | 21 Jul 2025 |
| Future notice date | Not specified |
| Award date | 21 Aug 2025 |
| Contract period | 21 Aug 2025 - 21 Aug 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £15,000,000 |
| Lots value | Not specified |
| Awards value | £15,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | H M REVENUE & CUSTOMS |
| Locality | LONDON |
| Post town | Southend-on-Sea |
| Postcode | SS99 1AA |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | Victoria |
| Westminster constituency | Southend East and Rochford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DELOITTE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 15 Sep 2025 at 11:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/5a0fafb5-9536-4caa-b43c-0e6f6283f6a6

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/5a0fafb5-9536-4caa-b43c-0e6f6283f6a6
  15th September 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-872e3ce4-c5db-4dd8-bc4f-fd55146ef59f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-872e3ce4-c5db-4dd8-bc4f-fd55146ef59f.json.