---
title: "EPOS and On-line Ticketing System - Preston Hall Museum"
ocid: "ocds-b5fd17-877138b4-910d-4405-96ad-39ce6041344f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-877138b4-910d-4405-96ad-39ce6041344f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-877138b4-910d-4405-96ad-39ce6041344f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-877138b4-910d-4405-96ad-39ce6041344f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STOCKTON-ON-TEES BOROUGH COUNCIL"
published: "2025-05-22"
---

# EPOS and On-line Ticketing System - Preston Hall Museum

Buyer: STOCKTON-ON-TEES BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-877138b4-910d-4405-96ad-39ce6041344f

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## Summary

The public procurement process for the Electronic Point of Sale (EPOS) and Online Ticketing System at Preston Hall Museum has been conducted by Stockton-on-Tees Borough Council. Categorised under Software packages and information systems (CPV code 48000000), this tender is identified as a service procurement. The contracting process, using a "Restricted Quotation Procedure," progressed through to the award stage, successfully completed by April 2025. Visisoft Limited has been awarded the contract with services scheduled from 14th April 2025 to 13th April 2030. The museum, located in the North East of the United Kingdom, will benefit from a streamlined system handling ticket sales, CRM functionalities, and point of sale operations, resulting in a contract valued at £90,081.40.

This tender presents significant growth opportunities for businesses specialising in software and CRM solutions, particularly those focused on streamlining sales and revenue management systems. Companies such as small and medium-sized enterprises (SMEs) and Voluntary, Community, and Social Enterprises (VCSEs) with capability in managing, developing, or supplying integrated software systems are well-positioned to compete in similar tenders. The focus on improving sales processes and customer management at a well-regarded cultural institution underscores the potential for industry players to showcase sophisticated technological solutions. As technology continues to underpin business operations across sectors, those with innovation-driven offerings stand to benefit greatly.

## Notice

EPOS and Booking/Ticketing CRM system, that provides a revenue management system which allows the business to make its sales processes simpler and smoother for customers. This includes general ticket sales via admissions desk and online sales, CRM, some temporary events, exhibitions and tours admission, access control, retail POS and stock management, online retail sales, POS, and sales reporting.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/fd69956a-3fc9-4849-82dd-2a4c29ec95cb |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - Restricted Quotation Procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 May 2025 |
| Submission deadline | 7 Mar 2025 |
| Future notice date | Not specified |
| Award date | 31 Mar 2025 |
| Contract period | 13 Apr 2025 - 13 Apr 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £90,081 |
| Lots value | Not specified |
| Awards value | £90,081 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STOCKTON-ON-TEES BOROUGH COUNCIL |
| Locality | STOCKTON-ON-TEES |
| Post town | Cleveland |
| Postcode | TS19 1SF |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC31 Hartlepool and Stockton-on-Tees |
| Local authority | Stockton-on-Tees |
| Electoral ward | Stockton Town Centre |
| Westminster constituency | Stockton North |
| Delivery location | TLC North East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VISISOFT |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 22 May 2025 at 15:25 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/fd69956a-3fc9-4849-82dd-2a4c29ec95cb

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/fd69956a-3fc9-4849-82dd-2a4c29ec95cb
  22nd May 2025 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.Stockton.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-877138b4-910d-4405-96ad-39ce6041344f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-877138b4-910d-4405-96ad-39ce6041344f.json.