---
title: "Provision of ICT Managed Services"
ocid: "ocds-b5fd17-878496e4-ecf4-4258-b461-24abc9f01e0e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-878496e4-ecf4-4258-b461-24abc9f01e0e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-878496e4-ecf4-4258-b461-24abc9f01e0e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-878496e4-ecf4-4258-b461-24abc9f01e0e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "CROWN COMMERCIAL SERVICE"
published: "2025-07-01"
---

# Provision of ICT Managed Services

Buyer: CROWN COMMERCIAL SERVICE  
Current stage: Award  
OCID: ocds-b5fd17-878496e4-ecf4-4258-b461-24abc9f01e0e

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-878496e4-ecf4-4258-b461-24abc9f01e0e)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-878496e4-ecf4-4258-b461-24abc9f01e0e.json)

## Summary

The procurement process titled "Provision of ICT Managed Services" was conducted by the Crown Commercial Service on behalf of Sefton Metropolitan Borough Council. Classified under the industry category of invoicing services (CPV code 79999200), this process encompassed regions across the United Kingdom, including the North East, North West, Yorkshire and the Humber, and several others. The procurement utilised a selective method via a call-off from a framework agreement. The award stage has been completed, with the contract starting on 1st October 2025 and ending on 30th September 2029. The tender period concluded on 8th August 2024, and the contract, valued at £21,336,890, was awarded to AGILISYS LIMITED on 9th June 2025.

This tender offers significant opportunities for large-scale ICT service providers, particularly those experienced in managing comprehensive invoicing services across multiple regions. While not specifically aimed at SMEs or VCSEs, firms with a robust infrastructure and capacity to manage expansive service delivery would find this contract advantageous for business growth. Given the nationwide scope, businesses that can provide decentralised support and have a strong presence in the specified regions would be well-suited to compete in such procurement exercises.

## Notice

The provision of ICT Managed Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4a8add8b-8e42-4897-b4ee-ff42564e4121 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Jul 2025 |
| Submission deadline | 7 Aug 2024 |
| Future notice date | Not specified |
| Award date | 8 Jun 2025 |
| Contract period | 30 Sep 2025 - 30 Sep 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £21,336,890 |
| Lots value | Not specified |
| Awards value | £21,336,890 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CROWN COMMERCIAL SERVICE |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 9PP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | City Centre North |
| Westminster constituency | Liverpool Riverside |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AGILISYS |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79999200 - Invoicing services

## Release History

- 1 Jul 2025 at 12:09 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4a8add8b-8e42-4897-b4ee-ff42564e4121

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4a8add8b-8e42-4897-b4ee-ff42564e4121
  1st July 2025 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/86ad6640-e31f-4145-90c2-b9384299fd16

## Notice URLs

- https://www.gov.uk/government/organisations/crown-commercial-service

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-878496e4-ecf4-4258-b461-24abc9f01e0e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-878496e4-ecf4-4258-b461-24abc9f01e0e.json.