---
title: "Local Healthwatch Staffordshire Service"
ocid: "ocds-b5fd17-8797c653-cafd-4874-961b-1a535b2f22dc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8797c653-cafd-4874-961b-1a535b2f22dc"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8797c653-cafd-4874-961b-1a535b2f22dc.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8797c653-cafd-4874-961b-1a535b2f22dc.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "STAFFORDSHIRE COUNTY COUNCIL"
published: "2018-03-01"
---

# Local Healthwatch Staffordshire Service

Buyer: STAFFORDSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-8797c653-cafd-4874-961b-1a535b2f22dc

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-8797c653-cafd-4874-961b-1a535b2f22dc)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-8797c653-cafd-4874-961b-1a535b2f22dc.json)

## Summary

The Staffordshire County Council has successfully completed the procurement process for the "Local Healthwatch Staffordshire Service," intended to enhance health and social care outcomes in Staffordshire, located in the West Midlands region of the United Kingdom. The procurement was carried out using an open procedure method due to its value of £840,000, with the contract commencing on 1st April 2018 and set to conclude on 31st March 2021. The tender period for submissions ended on 5th January 2018, and the award was announced on 22nd February 2018.

This tender presents an excellent opportunity for businesses in the health and social care sector, particularly those providing community engagement and advocacy services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are well-suited to compete, as the procurement aims to foster strong partnerships that facilitate effective engagement with residents and stakeholders. By participating in this service, businesses can contribute to shaping health services that are responsive to local needs while expanding their market presence in the evolving public sector landscape.

## Notice

The public sector is changing, and it is clear that local authorities must work in a different way with their residents if they are to sustainably help citizens to stay healthy, happy and independent for longer. Our communities therefore have the biggest stake in what's available to help them in their area and therefore need to be at the heart of developing solutions that everyone in the community can buy into, including the most vulnerable people. A key part of our approach to empowering our residents is Healthwatch Staffordshire. Since its establishment in April 2013, Healthwatch Staffordshire has been an independent consumer champion for health and social care services in Staffordshire, engaging with residents and influencing commissioning, with the aim of improving the overall quality of health and social care provision. Looking ahead, we want to commission a provider to work with us in delivering a new approach to the Healthwatch Staffordshire service. The new model is aimed at providing residents with a voice and a way of influencing health and care services in a more efficient and effective way. The service will comply with the Health and Social Act 2012 that set out duties for all local authorities with social service responsibility to commission and establish a Local Healthwatch for its area. The service will support and shape the Staffordshire Sustainability and Transformation Programme (STP), the Health and Wellbeing Board, Scrutiny and wider health and care commissioning priorities by ensuring plans reflect the patient and user voice. In doing this their role is to work with partners to improve the overall quality of health and care outcomes across Staffordshire. Specifically, the new model will feature: * A commissioned provider deliver core priority Healthwatch functions of community engagement and representation, as well as influencing commissioners and decision makers to improve services. * Preparation of a focussed delivery plan that sets out its priorities in conjunction with the Council. This will be informed by both public and Council and STP strategic priorities. * Strong engagement across the system, with partners regularly and positively engaged and the views and experiences of patients, users, the public and professionals being represented and used to influence the quality of services across health and care. * Healthwatch Staffordshire to take a system leadership role for Information, Advice and Guidance. This role will bring together and influence different information, advice and guidance provision across the system to ensure effective signposting so that service users can access to the right information and take responsibility for their own wellbeing. * The Independent NHS Complaints Advocacy Service (ICAS) being delivered through a separate contract that has brought together all of the existing advocacy functions across the Council under a single contract to reduce duplication and provide a more consistent offer.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/a99198db-8c49-4c7f-a41f-050eebb2aade |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Mar 2018 |
| Submission deadline | 5 Jan 2018 |
| Future notice date | Not specified |
| Award date | 22 Feb 2018 |
| Contract period | 31 Mar 2018 - 31 Mar 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £840,000 |
| Lots value | Not specified |
| Awards value | £840,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STAFFORDSHIRE COUNTY COUNCIL |
| Locality | STAFFORD |
| Post town | Stoke-on-Trent |
| Postcode | ST16 2DH |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG24 Staffordshire CC |
| Local authority | Stafford |
| Electoral ward | Forebridge |
| Westminster constituency | Stafford |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ENGAGING COMMUNITIES STAFFORDSHIRE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 1 Mar 2018 at 11:36 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/a99198db-8c49-4c7f-a41f-050eebb2aade

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/a99198db-8c49-4c7f-a41f-050eebb2aade
  1st March 2018 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8797c653-cafd-4874-961b-1a535b2f22dc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8797c653-cafd-4874-961b-1a535b2f22dc.json.