--- title: "Supply of Telecare Alarm Receiving Centre Solution" ocid: "ocds-b5fd17-87ad3706-8a17-4c23-a192-931f8d81de96" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-87ad3706-8a17-4c23-a192-931f8d81de96" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-87ad3706-8a17-4c23-a192-931f8d81de96.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-87ad3706-8a17-4c23-a192-931f8d81de96.json" source: "Contracts Finder" current_stage: "Tender" buyer: "LEEDS CITY COUNCIL" published: "2020-05-07" --- # Supply of Telecare Alarm Receiving Centre Solution Buyer: LEEDS CITY COUNCIL Current stage: Tender OCID: ocds-b5fd17-87ad3706-8a17-4c23-a192-931f8d81de96 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-87ad3706-8a17-4c23-a192-931f8d81de96) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-87ad3706-8a17-4c23-a192-931f8d81de96.json) ## Summary Leeds City Council is currently conducting a tender for the "Supply of Telecare Alarm Receiving Centre Solution," aimed at enhancing their digital services within the healthcare sector. This public procurement, classified under the software package and information systems category, is situated in Leeds, Yorkshire and the Humber. The tender period is open until 10th June 2020, and the expected contract duration is from 1st November 2020 to 30th October 2025. The procurement method follows an open procedure, inviting all eligible suppliers to participate. This tender presents significant opportunities for businesses specialising in digital healthcare solutions, particularly those with experience in hosted services and telecare systems. Companies that offer comprehensive implementation, support, and maintenance services for similar solutions would be well-suited to respond. The project is advantageous for small and medium-sized enterprises (SMEs), given their acknowledged contribution to public contracts, allowing them to showcase innovative products and services that can effectively meet the needs of Leeds City Council and its clientele. ## Notice Leeds City Council is seeking tenders for the provision of a Hosted Digital Telecare Alarm Receiving Centre Solution from a single Contractor. The Solution must as a minimum include: * Hosted Digital Telecare Alarm Receiving Centre Solution * Implementation services (Project Management, Data Migration, Training) * Configuration services * Integration services * On-going support and maintenance services * Solution development and customisation * Software/Hardware upgrades. Tenderers must offer an existing and mature Telecare Alarm Receiving Centre Solution which will require minimal or no additional development to meet the Council's requirements, although a period of configuration and mobilisation of the proposed Solution is expected and accepted. The Council does not wish to procure a Telecare Alarm Receiving Centre Solution which will require an extensive design and development phase to meet the specification of requirements before it can be deployed. The Councils current Telecare Alarm Receiving Centre Solution is used by approximately 21 Response Centre Operators, 21 Mobile Responders and 5 Managers. The Telecare Service currently supports approximately 7000 customers made up of 3500 on Analogue connections, 3000 on Digital IP connections, 125 Local Authority schemes made up of 3766 individual local authority properties and 685 housing association shelter customers. ***************************************** Application for inclusion in the tender must be made via the Yortender procurement portal, atwww.yortender.co.uk. If you have not previously done so, please register. Once your registration has been approved, you should log-in and Search using the project reference - DN476863. Any issues accessing the portal should be reported to ProContractSuppliers@proactis.com / 0330 005 0352 Additional information: Application for inclusion in the tender must be made via the Yortender procurement portal, atwww.yortender.co.uk. If you have not previously done so, please register. Once your registration has been approved, you should log-in and Search using the project reference - DN476863. Any issues accessing the portal should be reported to ProContractSuppliers@proactis.com / 0330 005 0352 ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/481f1f6a-e3c4-4313-8776-13e7931cca82 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 7 May 2020 | | Submission deadline | 10 Jun 2020 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 1 Nov 2020 - 30 Oct 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LEEDS CITY COUNCIL | | Locality | LEEDS | | Post town | Leeds | | Postcode | LS1 3DL | | Country | England | | ITL 1 | TLE Yorkshire and The Humber | | ITL 2 | TLE4 West Yorkshire | | ITL 3 | TLE42 Leeds | | Local authority | Leeds | | Electoral ward | Little London & Woodhouse | | Westminster constituency | Leeds Central and Headingley | | Delivery location | TLE Yorkshire and The Humber | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems - 48100000 - Industry specific software package - 48180000 - Medical software package ## Release History - 7 May 2020 at 19:07 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/481f1f6a-e3c4-4313-8776-13e7931cca82 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/481f1f6a-e3c4-4313-8776-13e7931cca82 7th May 2020 - Opportunity notice on Contracts Finder ## Notice URLs - http://www.leeds.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-87ad3706-8a17-4c23-a192-931f8d81de96. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-87ad3706-8a17-4c23-a192-931f8d81de96.json.