---
title: "Employee Assistance Programme"
ocid: "ocds-b5fd17-87ad70d3-7b48-4340-b64b-e9a7d7764938"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-87ad70d3-7b48-4340-b64b-e9a7d7764938"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-87ad70d3-7b48-4340-b64b-e9a7d7764938.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-87ad70d3-7b48-4340-b64b-e9a7d7764938.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2021-10-14"
---

# Employee Assistance Programme

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Award  
OCID: ocds-b5fd17-87ad70d3-7b48-4340-b64b-e9a7d7764938

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## Summary

The NHS Business Services Authority is executing a procurement process for an Employee Assistance Programme, which is classified under miscellaneous health services. This tender is currently in the Award stage, with the contract value estimated at £96,000. The contract will commence on 1st January 2022 and is set to conclude on 30th September 2025. The service, awarded to Health Assured Ltd through a selective procurement method via Crown Commercial Services' Framework RM6182, includes confidential support covering various mental and physical health services for NHS staff, including telephony support and counselling services.

This opportunity provides a substantial avenue for business growth, particularly for large healthcare service providers and those specialising in employee assistance programmes. Businesses that offer workplace wellness solutions, counselling and health support services are well-positioned to compete in this space, given the focus on mental health and employee wellbeing in the ongoing contract period. Engaging with similar tenders can enable companies to expand their client base within the public health sector, particularly by providing services that meet the growing demand for comprehensive health support in workplace environments.

## Notice

***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION ***** The provision of an Employee Assistance Programme. Accessed by NHSBSA employees as well as NHS Counter Fraud Authority, NHS Improvement and Health Research Authority. This contract is awarded by direct award to Health Assured LTD. This was awarded through Crown Commercial Services, Framework RM6182 (Occupational Health, Employee Assistance Programmes and Eye Care Services), Lot 3. The provision of this service is to cover an EAP programme that is a confidential service that provides Telephony Support, Whistleblowing services, Bullying and harassment support, Coaching and counselling services that includes Therapeutic interventions. These services will support NHSBSA colleges and clients regarding physical and mental health issues. Additional Information - The value of this contract is an estimate and may increase or decrease during the term dependant on variables within the contract.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/69d006c7-e79b-4deb-a975-7145fe55e315 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Not specified |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 14 Oct 2021 |
| Submission deadline | 21 Sep 2021 |
| Future notice date | Not specified |
| Award date | 5 Oct 2021 |
| Contract period | 1 Jan 2022 - 30 Sep 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £96,000 |
| Lots value | Not specified |
| Awards value | £96,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Locality | NEWCASTLE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HEALTH ASSURED |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services
- 85100000 - Health services
- 85140000 - Miscellaneous health services
- 85147000 - Company health services
- 85312300 - Guidance and counselling services
- 85312310 - Guidance services
- 85312320 - Counselling services
- 85312500 - Rehabilitation services

## Release History

- 14 Oct 2021 at 08:33 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/69d006c7-e79b-4deb-a975-7145fe55e315

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/69d006c7-e79b-4deb-a975-7145fe55e315
  14th October 2021 - Awarded contract notice on Contracts Finder
- https://atamis-1928.cloudforce.com/sfc/p/0O000000rwim/a/4J000000Nfdj/ws_KRa6F2F5J.7Pu8BUKeuJhSKbkXO4dYxoxzyB_TyY
  REDACTED - RM6182 COOF and TCs - EAP FV1

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-87ad70d3-7b48-4340-b64b-e9a7d7764938. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-87ad70d3-7b48-4340-b64b-e9a7d7764938.json.