---
title: "Provision of an eNews communication platform for residents & businesses via CCS Framework RM1557.12 G-Cloud 12 - Cloud Software"
ocid: "ocds-b5fd17-880ceb3f-ef04-4fb6-b8e6-216a938ad781"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-880ceb3f-ef04-4fb6-b8e6-216a938ad781"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-880ceb3f-ef04-4fb6-b8e6-216a938ad781.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-880ceb3f-ef04-4fb6-b8e6-216a938ad781.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "SOUTHEND-ON-SEA BOROUGH COUNCIL"
published: "2021-07-13"
---

# Provision of an eNews communication platform for residents & businesses via CCS Framework RM1557.12 G-Cloud 12 - Cloud Software

Buyer: SOUTHEND-ON-SEA BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-b5fd17-880ceb3f-ef04-4fb6-b8e6-216a938ad781

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## Summary

The Southend-on-Sea Borough Council has awarded a contract for the provision of an eNews communication platform through the CCS Framework RM1557.12 G-Cloud 12, valued at £99,648. The procurement process was conducted using a selective method, with the contract period running from 13th June 2021 to 12th June 2025. The project aims to improve communication with local residents and businesses by providing automated and user-friendly updates, with an emphasis on accessibility and responsive design. The award was officially announced on 9th June 2021, and the details were published on 13th July 2021. The service will be delivered to locations specified under postal code SS2 6ER in Southend-on-Sea, England.

This tender presents significant growth opportunities for businesses adept in communications technology and software development, particularly those capable of delivering solutions that meet modern accessibility standards. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to apply, as the nature of this tender aligns well with their capacities. Companies that specialise in desktop communication software and have experience with automated customer engagement systems will find themselves particularly well-suited to compete in this procurement process.

## Notice

Southend-on-Sea Borough Council is looking for a solution to communicate our key messages and information and ensure it is both seen and acted on by local people. This technology must make use of modern standards, such as accessibility standards and responsive design, as well as ensuring that residents are able to self-select the topics, they want to receive alerts and bulletins for. * Ability to manually create and reuse branded newsletters, bulletins and alerts * Automated bulletin creation, fed from the Council website and other digital sources * Ability to easily grow the number of people receiving alerts, bulletins and newsletters * Automated subscriber management * Full data analytics * Potential integration with CRM and other relevant Council applications * Exceptional rates of delivery

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/d4dc60f2-5fbf-410e-b8e5-7791c17a4d56 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Jul 2021 |
| Submission deadline | 24 May 2021 |
| Future notice date | Not specified |
| Award date | 8 Jun 2021 |
| Contract period | 12 Jun 2021 - 12 Jun 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £99,648 |
| Lots value | Not specified |
| Awards value | £99,648 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTHEND-ON-SEA BOROUGH COUNCIL |
| Locality | SOUTHEND-ON-SEA |
| Post town | Southend-on-Sea |
| Postcode | SS2 6EN |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH31 Southend-on-Sea |
| Local authority | Southend-on-Sea |
| Electoral ward | Victoria |
| Westminster constituency | Southend East and Rochford |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GRANICUS-FIRMSTEP |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48511000 - Desktop communications software package
- 48811000 - E-mail system

## Release History

- 13 Jul 2021 at 10:52 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/d4dc60f2-5fbf-410e-b8e5-7791c17a4d56

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/d4dc60f2-5fbf-410e-b8e5-7791c17a4d56
  13th July 2021 - Awarded contract notice on Contracts Finder

## Notice URLs

- http://www.southend.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-880ceb3f-ef04-4fb6-b8e6-216a938ad781. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-880ceb3f-ef04-4fb6-b8e6-216a938ad781.json.