---
title: "Solution Care Services & Support"
ocid: "ocds-b5fd17-88254b6d-0d4d-49a7-949e-0c5b02de1cfd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-88254b6d-0d4d-49a7-949e-0c5b02de1cfd"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-88254b6d-0d4d-49a7-949e-0c5b02de1cfd.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-88254b6d-0d4d-49a7-949e-0c5b02de1cfd.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "THE SHREWSBURY AND TELFORD HOSPITAL NHS TRUST"
published: "2024-06-11"
---

# Solution Care Services & Support

Buyer: THE SHREWSBURY AND TELFORD HOSPITAL NHS TRUST  
Current stage: Award  
OCID: ocds-b5fd17-88254b6d-0d4d-49a7-949e-0c5b02de1cfd

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-88254b6d-0d4d-49a7-949e-0c5b02de1cfd)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-88254b6d-0d4d-49a7-949e-0c5b02de1cfd.json)

## Summary

The Shrewsbury and Telford Hospital NHS Trust has awarded the contract for "Solution Care Services & Support" to NETCALL TECHNOLOGY LIMITED. The procurement process was selective and involved calling off from a framework agreement. The contract value is £52,786. The contract period is from May 27, 2024, to May 26, 2025.

This tender presents an opportunity for businesses providing telecommunications-infrastructure maintenance services to engage in service delivery for The Shrewsbury and Telford Hospital NHS Trust. Companies specialising in switchboard operator console, auto attendant, and appointment reminders services may find this contract suitable for business growth. The procurement process has concluded, and the selected supplier, NETCALL TECHNOLOGY LIMITED, is now responsible for fulfilling the service contract.

## Notice

Provides switchboard opertor console, auto attendant, appoitment reminders service & support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f827e03d-a928-4ab0-85ee-b4feb83e1a51 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Jun 2024 |
| Submission deadline | 1 May 2024 |
| Future notice date | Not specified |
| Award date | 26 May 2024 |
| Contract period | 26 May 2024 - 26 May 2025 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £52,786 |
| Lots value | Not specified |
| Awards value | £52,786 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE SHREWSBURY AND TELFORD HOSPITAL NHS TRUST |
| Locality | SHREWSBURY |
| Post town | Shrewsbury |
| Postcode | SY2 6FG |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG22 Shropshire |
| Local authority | Shropshire |
| Electoral ward | Bayston Hill, Column and Sutton |
| Westminster constituency | Shrewsbury |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NETCALL TECHNOLOGY |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50332000 - Telecommunications-infrastructure maintenance services

## Release History

- 11 Jun 2024 at 12:23 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f827e03d-a928-4ab0-85ee-b4feb83e1a51

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f827e03d-a928-4ab0-85ee-b4feb83e1a51
  11th June 2024 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-88254b6d-0d4d-49a7-949e-0c5b02de1cfd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-88254b6d-0d4d-49a7-949e-0c5b02de1cfd.json.