---
title: "GP Patient Survey"
ocid: "ocds-b5fd17-883165dd-44e7-4bdc-ba78-509a4e423d61"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-883165dd-44e7-4bdc-ba78-509a4e423d61"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-883165dd-44e7-4bdc-ba78-509a4e423d61.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-883165dd-44e7-4bdc-ba78-509a4e423d61.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NHS COMMISSIONING BOARD"
published: "2017-01-06"
---

# GP Patient Survey

Buyer: NHS COMMISSIONING BOARD  
Current stage: Award  
OCID: ocds-b5fd17-883165dd-44e7-4bdc-ba78-509a4e423d61

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-883165dd-44e7-4bdc-ba78-509a4e423d61)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-883165dd-44e7-4bdc-ba78-509a4e423d61.json)

## Summary

The NHS Commissioning Board is seeking to award a contract for the GP Patient Survey (GPPS), aimed at understanding patient experiences with GP services and NHS dentistry. This high-profile tender, classified under survey services, is in the award stage as of 6th January 2017, following its completion on 13th May 2016. The contract, valued at £10,126,812, is set to commence on 2nd June 2016 and extend until 31st July 2019. Services will be delivered across the United Kingdom and overseas, requiring key tasks such as questionnaire redesign, fieldwork management, and extensive data analysis and reporting.

This tender presents significant opportunities for businesses specialising in survey services, market testing, and social research. Suppliers with expertise in managing large-scale data collection, particularly those adept at handling multilingual surveys and stakeholder communications, would be well-suited to compete. The GPPS's robust framework invites providers who can deliver high-quality insights and reporting to enhance patient services within the NHS, potentially leading to sustained partnerships in public health projects.

## Notice

The GP Patient Survey (GPPS) seeks the views of over two and a half million people every year about their experience of GP services and NHS dentistry. It produces an extensive database that can be used by a wide range of stakeholders for developing services and policies to improve patient experience. The survey is sent out physically to patients in January and July. This is a very high profile survey, which the Secretary of State, and other DH Ministers have a high level of interest in. It is the biggest survey of its kind, and is used to collect data on a wide range of issues in addition to its primary focus on GP practices. The results of the survey are an official statistic, and are used to inform the NHS England. * The specific requirements for potential suppliers will be to manage and operate the GPPS, including: o Questionnaire Redesign: To review the current survey and ensure the questions reflect priority and patient need (to ensure relevancy, quality and value) o Sampling and Cognitive Testing of Questionnaire: Testing of the questionnaire for patient understanding, applicability and reliability etc. o Fieldwork: Running the survey via post, managing the phone-line and translation survey in 13 languages (incl. British Sigh Language). o Data analysis, communications and reporting: To collate, analyse and publish results at a national and local level, and make these available for NHS England and the public. o Stakeholder management: To manage the telephone helpline services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/6abbeac4-e995-436e-8738-79ec0c5bf439 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Other - |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Jan 2017 |
| Submission deadline | 8 Apr 2016 |
| Future notice date | Not specified |
| Award date | 12 May 2016 |
| Contract period | 1 Jun 2016 - 31 Jul 2019 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £10,126,812 |
| Lots value | Not specified |
| Awards value | £10,126,812 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS COMMISSIONING BOARD |
| Locality | LEEDS |
| Post town | Not specified |
| Postcode | LS1 7UE |
| Country | Not specified |
| ITL 1 | Not specified |
| ITL 2 | Not specified |
| ITL 3 | Not specified |
| Local authority | Not specified |
| Electoral ward | Not specified |
| Westminster constituency | Not specified |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IPSOS MORI |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79311000 - Survey services
- 79312000 - Market-testing services
- 79315000 - Social research services
- 79320000 - Public-opinion polling services
- 79330000 - Statistical services

## Release History

- 6 Jan 2017 at 16:42 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/6abbeac4-e995-436e-8738-79ec0c5bf439

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/6abbeac4-e995-436e-8738-79ec0c5bf439
  6th January 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-883165dd-44e7-4bdc-ba78-509a4e423d61. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-883165dd-44e7-4bdc-ba78-509a4e423d61.json.