---
title: "ITEP1194 - Operational Services Transformation & Portfolio Enablement"
ocid: "ocds-b5fd17-8834be9d-cf93-4ffa-9669-37b8203add76"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-8834be9d-cf93-4ffa-9669-37b8203add76"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-8834be9d-cf93-4ffa-9669-37b8203add76.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-8834be9d-cf93-4ffa-9669-37b8203add76.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "NATIONAL HIGHWAYS LIMITED"
published: "2026-06-22"
---

# ITEP1194 - Operational Services Transformation & Portfolio Enablement

Buyer: NATIONAL HIGHWAYS LIMITED  
Current stage: Award  
OCID: ocds-b5fd17-8834be9d-cf93-4ffa-9669-37b8203add76

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## Summary

National Highways Limited has concluded the procurement process titled "ITEP1194 - Operational Services Transformation & Portfolio Enablement", focusing on project management consultancy services within the infrastructure and transport industry sectors. The procurement aimed to secure expert advisory services to develop an Operational Service Portfolio Management Framework as part of the broader Digital Services Operating model. PA Consulting Services was awarded the contract with a value of GBP 724,883, and the service will be implemented from 22nd June 2026 to 18th December 2026. The procurement process utilised a selective method through a call-off from a framework agreement, and the key procurement stage was the award phase, finalised before the contract's start date.

This tender presents significant opportunities for businesses that specialise in consultancy services related to operational model design and portfolio management frameworks. The project is particularly suited for companies with a track record in strategic advisory, especially those capable of implementing transformative services within organisational models related to digital services and infrastructure. Although the opportunity was awarded to a large enterprise, SMEs and similar consultancy firms can benefit from understanding such projects and pursuing similar tenders to expand their expertise and grow their portfolio in strategic consultancy within the public sector. Businesses adept at providing knowledge transfer and documenting service solutions stand to enhance their role in future procurement opportunities with organisations like National Highways Limited.

## Notice

The key aim of this proposal is to deliver the priority recommendations from the Operational Services diagnostic across four outcomes to support TMS. This procurement looks at securing specialist advisory to support the embedment of the DS Operating model by leading the development of an Operational Service Portfolio Management Framework. The scope of this work is outcome-based, not the operational delivery of the framework. This project requires consultancy to provide specialist capability in Op Model / Design. It does not represent staff substitution or fulfilment of an established NH role and will include knowledge transfer and documentation. If this is service is not procured then Digital Services is at risk of not meeting all RIS3 YR1 outcomes and impacting changes to operational critical services. By securing a short term solution this allows the core team to continue planning to build a 5 year strategic capability framework contract for DS Service Operations.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/e23da57f-38d1-467e-b625-776f3f144592 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jun 2026 |
| Submission deadline | 15 Jun 2026 |
| Future notice date | Not specified |
| Award date | 18 Jun 2026 |
| Contract period | 21 Jun 2026 - 18 Dec 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £724,883 |
| Lots value | Not specified |
| Awards value | £724,883 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL HIGHWAYS LIMITED |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B4 6GA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PA CONSULTING SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72224000 - Project management consultancy services

## Release History

- 22 Jun 2026 at 13:38 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/e23da57f-38d1-467e-b625-776f3f144592

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/e23da57f-38d1-467e-b625-776f3f144592
  22nd June 2026 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-8834be9d-cf93-4ffa-9669-37b8203add76. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-8834be9d-cf93-4ffa-9669-37b8203add76.json.