---
title: "ITACU Fixed Line"
ocid: "ocds-b5fd17-889fba0b-faaa-4372-8681-cb104b23e28f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-889fba0b-faaa-4372-8681-cb104b23e28f"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-889fba0b-faaa-4372-8681-cb104b23e28f.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-889fba0b-faaa-4372-8681-cb104b23e28f.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "BRITISH BROADCASTING CORPORATION"
published: "2017-09-22"
---

# ITACU Fixed Line

Buyer: BRITISH BROADCASTING CORPORATION  
Current stage: Award  
OCID: ocds-b5fd17-889fba0b-faaa-4372-8681-cb104b23e28f

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## Summary

The British Broadcasting Corporation (BBC) is conducting a procurement process for the "ITACU Fixed Line" project, focusing on the provision of a fully managed service for fixed line telephone and mobile short dial code interactivity, aimed at enhancing public voting related to BBC output. The procurement process is currently in the Award stage, with key dates including a contract start date of 1 July 2017 and a contract end date of 30 June 2021. The opportunity falls under the category of services, specifically related to Interactive Voice Response (IVR) software, and employs an open procurement method that is above the threshold, with the tender period having concluded on 11 May 2017.

This tender presents significant growth potential for small and medium-sized enterprises (SMEs) specialising in telecommunications and interactive media services. Businesses that can provide telecommunications infrastructure and manage interactive services are well-suited to compete, particularly those experienced in premium and non-premium rate promotions, IVR systems, or live call-handling solutions. Participating in this contract could allow SMEs to establish a relationship with a leading public broadcaster while expanding their service offerings in the telecommunications sector.

## Notice

The BBC is seeking suppliers that will offer a fully managed service for the provision of fixed line telephone and mobile short dial code interactivity relating to BBC output that includes a public vote. Under the framework agreements, the suppliers will provide the telecommunications services and infrastructure for premium and non-premium rate promotions via interactive voice response (IVR, mobile short dial codes (MDSCs)) or live call-handling. These will be either on the supplier's own platform with appropriate overflow where necessary or by use of mass-calling platforms. Additional information: Please note that Contract start date is 1 July 2017 although the contract was not actually signed until 14 September 2017. Contracts Finder does not allow me to enter these dates.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/4eeda50c-aa03-4530-b9cd-bbf93f1f30ff |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (above threshold) |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Sep 2017 |
| Submission deadline | 11 May 2017 |
| Future notice date | Not specified |
| Award date | 29 Jun 2017 |
| Contract period | 30 Jun 2017 - 30 Jun 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1 |
| Lots value | Not specified |
| Awards value | £1 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRITISH BROADCASTING CORPORATION |
| Locality | LONDON |
| Post town | West London |
| Postcode | W12 7TS |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham |
| Local authority | Hammersmith and Fulham |
| Electoral ward | College Park & Old Oak |
| Westminster constituency | Ealing Central and Acton |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 3 |
| Supplier names | HARVEST MEDIA; SPOKE INTERACTIVE; TEMPLE INTERACTIVE MEDIA |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48512000 - Interactive voice response software package

## Release History

- 22 Sep 2017 at 07:24 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/4eeda50c-aa03-4530-b9cd-bbf93f1f30ff

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/4eeda50c-aa03-4530-b9cd-bbf93f1f30ff
  22nd September 2017 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-889fba0b-faaa-4372-8681-cb104b23e28f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-889fba0b-faaa-4372-8681-cb104b23e28f.json.