--- title: "Airline Inventory" ocid: "ocds-b5fd17-88c1aaf3-e742-4c43-98a6-4c5634498a2c" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-88c1aaf3-e742-4c43-98a6-4c5634498a2c" markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-88c1aaf3-e742-4c43-98a6-4c5634498a2c.md" json_url: "https://d3tenders.com/contract/ocds-b5fd17-88c1aaf3-e742-4c43-98a6-4c5634498a2c.json" source: "Contracts Finder" current_stage: "Tender" buyer: "CIVIL AVIATION AUTHORITY" published: "2024-01-04" --- # Airline Inventory Buyer: CIVIL AVIATION AUTHORITY Current stage: Tender OCID: ocds-b5fd17-88c1aaf3-e742-4c43-98a6-4c5634498a2c [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-b5fd17-88c1aaf3-e742-4c43-98a6-4c5634498a2c) [Download OCDS JSON](https://d3tenders.com/contract/ocds-b5fd17-88c1aaf3-e742-4c43-98a6-4c5634498a2c.json) ## Summary The Civil Aviation Authority is seeking interested parties to design, build, and implement an efficient and cost-effective flight booking service for emergency repatriation scenarios. The service will allow consumers to book repatriation flights back to the UK using scheduled and charter services during a crisis. Interested parties with ongoing commercial interests in the travel industry are preferred, and the deadline for expressing interest is by 5pm on 31st January 2024. The contract period is set to start on 1st April 2024 and end on 31st March 2025. This procurement opportunity falls under the IT services category, specifically IT services associated with consulting, software development, Internet, and support. The procurement method used is a tender, with a total contract value of £50,000 GBP. Small and medium-sized enterprises (SMEs) are deemed suitable for this opportunity, offering a chance for growth and expansion in the service industry sector. The tender period ends on 31st January 2024, and the buying organization is the Civil Aviation Authority located in London, UK. ## Notice In a crisis situation, where consumers abroad may need emergency repatriation back to the UK, there is currently no service provision immediately available whereby, under certain business rules, a consumer can arrange their own flights back to the UK using existing scheduled services and charter services arranged by the CAA. The CAA is therefore seeking interested parties who may be able to design, build , test and implement an efficient and cost-effective flight booking service in which a consumer is able to book their own repatriation fight(s) back to the UK under certain business rules. The service will need to offer consumers all fares available on the GDS, and additional Rescue Fares offered by various airlines during the period of the crisis. The service solution will need to be able to offer online flight ticketing and manage any changes to ticketing under certain business rules. Where a financial flight contribution is required from the consumer, the service solution will need to be able to collect and reconcile card payments made by the consumer and have an audit function capable of tracking and all payments made. Because of the nature of an emergency repatriation, the service solution will need to offer a 24/7 service support for the period of the crisis with further reduced support during the post repatriation phase. The service solution will need a capability to database all consumer data impacted by the crisis so that business rules can be applied to consumers indicating entitlement to a repatriation flight and where applicable the associated costs. This will in the future be replaced by an API to the CAA's central repatriation database which will be used as the master record keeping database. Due to the nature of the service solution and the need to stand up the solution quickly in response to a crisis it would be preferable for potential bidders to have a ongoing commercial interest in the travel industry and hold a ATOL license. Should you be interested in this requirement, please express an interest by no later than 5pm on 31st January 2024 by emailing Scott.Taggart@caa.co.uk ## Key Details | Field | Value | | --- | --- | | Publication source | Contracts Finder | | Latest notice | https://www.contractsfinder.service.gov.uk/Notice/de839f38-d182-432b-b856-2c2639b6faa1 | | Notice type | Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 4 Jan 2024 | | Submission deadline | 31 Jan 2024 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | 31 Mar 2024 - 31 Mar 2025 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £50,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Not specified | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CIVIL AVIATION AUTHORITY | | Locality | LONDON | | Post town | Redhill | | Postcode | RH6 0YR | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ2 Surrey, East and West Sussex | | ITL 3 | TLJ28 West Sussex (North East) | | Local authority | Crawley | | Electoral ward | Langley Green & Tushmore | | Westminster constituency | Crawley | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72000000 - IT services: consulting, software development, Internet and support ## Release History - 4 Jan 2024 at 15:00 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/de839f38-d182-432b-b856-2c2639b6faa1 ## Documents - https://www.contractsfinder.service.gov.uk/Notice/de839f38-d182-432b-b856-2c2639b6faa1 4th January 2024 - Opportunity notice on Contracts Finder - https://www.delta-esourcing.com/tenders/UK-UK-London:-IT-services:-consulting,-software-development,-Internet-and-support./849837STAA Please follow this link to view the notice. ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-88c1aaf3-e742-4c43-98a6-4c5634498a2c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-88c1aaf3-e742-4c43-98a6-4c5634498a2c.json.