---
title: "Understanding and Overcoming Barriers to Officer Uptake and Lifetime Use of Technology in Operational Environments"
ocid: "ocds-b5fd17-88c22207-1ab7-4ca9-84c5-00f9642e872e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-88c22207-1ab7-4ca9-84c5-00f9642e872e"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-88c22207-1ab7-4ca9-84c5-00f9642e872e.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-88c22207-1ab7-4ca9-84c5-00f9642e872e.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HOME OFFICE"
published: "2025-12-11"
---

# Understanding and Overcoming Barriers to Officer Uptake and Lifetime Use of Technology in Operational Environments

Buyer: HOME OFFICE  
Current stage: Award  
OCID: ocds-b5fd17-88c22207-1ab7-4ca9-84c5-00f9642e872e

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## Summary

The Home Office has completed a procurement process with the award stage for the contract titled "Understanding and Overcoming Barriers to Officer Uptake and Lifetime Use of Technology in Operational Environments." This process falls under the industry category of Research Consultancy Services, specifically class code 73210000, and the procurement was facilitated through a call-off from a dynamic purchasing system with a selective method. The contract, valued at £94,620, was awarded to Behavioural Insights Ltd. Significant dates include the tender period which concluded on 21 November 2025, and the contract period begins on 9 December 2025, continuing through to 31 March 2026. The primary location for the delivery of services is the United Kingdom, with additional reach in British Overseas Territories, Channel Islands, Isle of Man, Europe, and beyond.

This tender provides an opportunity for businesses specialising in research consultancy services, particularly those adept at addressing the implementation and usage of technology within operational settings. Companies with a focus on behavioural research, technology adoption, and strategic consultancy within the public sector could find this contract aligned with their expertise. The procurement process was open to small and medium-sized enterprises (SMEs), offering them the chance to expand their portfolio and engage in meaningful government-backed projects that could facilitate long-term growth and sector reputation enhancement.

## Notice

Notice of contract award to Behavioural Insights Ltd, for research into understanding and overcoming barriers to officer uptake and lifetime use of technology in operational environments

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f94f6ed7-f5e4-4989-a6d5-cb4ea684069a |
| Notice type | Award Notice |
| Procurement type | Dynamic |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a dynamic purchasing system |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Dec 2025 |
| Submission deadline | 21 Nov 2025 |
| Future notice date | Not specified |
| Award date | 4 Dec 2025 |
| Contract period | 9 Dec 2025 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £94,620 |
| Lots value | Not specified |
| Awards value | £94,620 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOME OFFICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BEHAVIOURAL INSIGHTS |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services

### Codes

- 73210000 - Research consultancy services

## Release History

- 11 Dec 2025 at 11:28 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f94f6ed7-f5e4-4989-a6d5-cb4ea684069a

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f94f6ed7-f5e4-4989-a6d5-cb4ea684069a
  11th December 2025 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-88c22207-1ab7-4ca9-84c5-00f9642e872e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-88c22207-1ab7-4ca9-84c5-00f9642e872e.json.