---
title: "Independent debt advice service July 2021"
ocid: "ocds-b5fd17-88cd6b00-764f-4f13-bdb0-25678113cf13"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-88cd6b00-764f-4f13-bdb0-25678113cf13"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-88cd6b00-764f-4f13-bdb0-25678113cf13.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-88cd6b00-764f-4f13-bdb0-25678113cf13.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "PHOENIX COMMUNITY HOUSING"
published: "2021-07-21"
---

# Independent debt advice service July 2021

Buyer: PHOENIX COMMUNITY HOUSING  
Current stage: Tender  
OCID: ocds-b5fd17-88cd6b00-764f-4f13-bdb0-25678113cf13

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## Summary

The procurement process involves Phoenix Community Housing, which is seeking to contract for an "Independent debt advice service" aimed at assisting residents with various debt-related issues. This tender falls within the guidance services industry category and is located in London, UK. Currently in the active tender stage, the submission deadline is set for 18 August 2021, with a contract duration projected from 1 October 2021 to 30 September 2023. The procurement method employed is an open procedure, available for bids below the threshold value of £35,000, while the minimum contract value is set at £25,000.

This opportunity is well-suited for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) looking to expand their service offerings in debt advice. By participating in this tender, businesses can contribute to improving the financial resilience of residents while fostering community relationships. The contract's provisions for mixed-media appointments and workshops could attract firms experienced in delivering advisory services or related training, providing a platform for growth in the public sector domain.

## Notice

A two year contract for the provision of an independent debt advice service for Phoenix residents. A responsive appointment service is anticipated and will be expected to assist residents with resolution of debt matters in connection with (but not limited to): priority debts including council tax, non-priority debts, benefit challenges, benefit claims, possession claims and family/ housing/ legal matters. Scope of service to include: - Mixed-media appointments delivered directly to residents - Carry out initial assessments - Build relationships - Case management - Provide advice and guidance on all debts - Give advice on budgeting - Advice on claiming correct benefits / entitlements - Family/housing/legal - Appeals - Resident workshops/training

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/ec13616e-0a33-4fb1-a3d8-ecf182c80891 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 Jul 2021 |
| Submission deadline | 18 Aug 2021 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 30 Sep 2021 - 30 Sep 2023 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £35,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PHOENIX COMMUNITY HOUSING |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE6 2RP |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI44 Lewisham and Southwark |
| Local authority | Lewisham |
| Electoral ward | Catford South |
| Westminster constituency | Lewisham East |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312310 - Guidance services

## Release History

- 21 Jul 2021 at 16:45 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/ec13616e-0a33-4fb1-a3d8-ecf182c80891

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/ec13616e-0a33-4fb1-a3d8-ecf182c80891
  21st July 2021 - Opportunity notice on Contracts Finder
- https://www.mytenders.co.uk/search/show/search_view.aspx?ID=JUL162378
  NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.

## Notice URLs

- http://www.phoenixch.org.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-88cd6b00-764f-4f13-bdb0-25678113cf13. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-88cd6b00-764f-4f13-bdb0-25678113cf13.json.