---
title: "UX research 22/23"
ocid: "ocds-b5fd17-88dcb7ff-79a4-4c2e-b92b-9039a6e49579"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-88dcb7ff-79a4-4c2e-b92b-9039a6e49579"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-88dcb7ff-79a4-4c2e-b92b-9039a6e49579.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-88dcb7ff-79a4-4c2e-b92b-9039a6e49579.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "UK HEALTH SECURITY AGENCY"
published: "2022-10-27"
---

# UX research 22/23

Buyer: UK HEALTH SECURITY AGENCY  
Current stage: Award  
OCID: ocds-b5fd17-88dcb7ff-79a4-4c2e-b92b-9039a6e49579

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## Summary

The UK Health Security Agency has awarded a contract for the provision of UX research services under the title "UX research 22/23" in the Information Technology services category. The contract, with a value of £120,000, was awarded to FLUENT INTERACTION LTD. The procurement method used was selective, involving calling off from a framework agreement. The tender period ended on 31st March 2022, with the contract period starting on 1st April 2022 and ending on 30th September 2022. The contracting authority is located in London, SW1P 3HX.

This tender for UX research services presents opportunities for businesses, especially in the Information Technology services sector, to compete for contracts with the UK Health Security Agency. Businesses offering user experience design and consultancy services would find this tender well-suited for their expertise. The contract value of £120,000 signifies a significant business opportunity within the specified service category. Interested businesses should note the selective procurement approach and the involvement of a framework agreement in the procurement process.

## Notice

Provision of regular qualitative user research sessions with current and potential users of the Covid-19 app. Recruitment of Participants. User Experience design support and & consultancy support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/f1c5d0ec-2f0e-446e-ad40-bc26fa14c76a |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Oct 2022 |
| Submission deadline | 31 Mar 2022 |
| Future notice date | Not specified |
| Award date | 30 Mar 2022 |
| Contract period | 31 Mar 2022 - 30 Sep 2022 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £120,000 |
| Lots value | Not specified |
| Awards value | £120,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UK HEALTH SECURITY AGENCY |
| Additional buyers | ATAMIS LTD |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 3HX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FLUENT INTERACTION |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 27 Oct 2022 at 15:22 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/f1c5d0ec-2f0e-446e-ad40-bc26fa14c76a
- 27 Oct 2022 at 15:20 - AwardUpdate - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/adc7564f-531e-439f-98f6-0a4ab7e8f260
- 29 Apr 2022 at 15:27 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/372902c9-6d8b-4df2-872e-b771a91baed2

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/f1c5d0ec-2f0e-446e-ad40-bc26fa14c76a
  27th October 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/adc7564f-531e-439f-98f6-0a4ab7e8f260
  27th October 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/372902c9-6d8b-4df2-872e-b771a91baed2
  29th April 2022 - Awarded contract notice on Contracts Finder
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/eba40b04-55a6-4e6d-a5eb-750331605e8b
  Redacted Contract
- https://www.contractsfinder.service.gov.uk/Notice/Attachment/4aeb7541-1d9a-4bad-9062-8c483c5e59cf
  Fluent contract April 2022 (002)_Redacted

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-88dcb7ff-79a4-4c2e-b92b-9039a6e49579. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-88dcb7ff-79a4-4c2e-b92b-9039a6e49579.json.