---
title: "L18051-T-JC Wayfinding and Behavioural Consultancy Framework"
ocid: "ocds-b5fd17-88dcfc6d-f4f2-40ca-99ca-4ddb79fb0818"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-88dcfc6d-f4f2-40ca-99ca-4ddb79fb0818"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-88dcfc6d-f4f2-40ca-99ca-4ddb79fb0818.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-88dcfc6d-f4f2-40ca-99ca-4ddb79fb0818.json"
source: "Contracts Finder"
current_stage: "Tender"
buyer: "LONDON LUTON AIRPORT"
published: "2018-07-18"
---

# L18051-T-JC Wayfinding and Behavioural Consultancy Framework

Buyer: LONDON LUTON AIRPORT  
Current stage: Tender  
OCID: ocds-b5fd17-88dcfc6d-f4f2-40ca-99ca-4ddb79fb0818

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## Summary

The London Luton Airport is currently seeking proposals for its "L18051-T-JC Wayfinding and Behavioural Consultancy Framework" tender, which focuses on providing consultancy in wayfinding strategies and design across the airport. The procurement process is at the Tender stage, with submissions due by 14th August 2018. The contract period is set to begin on 10th September 2018 and will last for three years, concluding on 9th September 2021. This opportunity falls under the services category, specifically relating to signage and design consultancy services, with delivery expected at the airport located in Bedfordshire, UK.

This tender presents a significant opportunity for businesses specialising in wayfinding consultancy, design services, and related fields. Companies with a strong portfolio in evidence-based design, compliance with international standards, and expertise in human behaviour analysis would be particularly well-suited to compete. As the project involves working closely with various stakeholders, organisations that can demonstrate relevant experience and have the capability to collaborate effectively in such environments will likely find this tender favourable for business growth.

## Notice

Provide wayfinding consultancy to include: - Evidence based strategy and recommendations on wayfinding sign locations, positions, content and design across the site as and when required by LLA. - Assess best practice and benchmark against international standards, comparison to other airports, regulatory requirements to ensure LLA is compliant - An identified requirement wayfinding expertise over the next 3 years are: security, immigration, MSCP 2, FIDS strategy, passenger information strategy, temporary signage strategy, passenger movement and flow analysis, human behaviour analysis, human factors design research - Represent LLA's best interests when working with third party contractors, suppliers, control authorities in relation to wayfinding and human behaviour and ergonomics Additional information: Prospective contractors must be able to demonstrate previous experience of similar work and be prepared to provide references. Applications are welcome from single organisations or consortia from the public, private and voluntary/community sector. To access this or any other LLA open tender advert and to view the necessary tendering documents and express your interest, please visit the LLA e-Tendering Portal at: https://in-tendhost.co.uk/llaol Use of this portal is Free of Charge. All tender opportunities can be found under the Tenders link in the grey bar just below the LLA logo banner. If this is your first time using this portal, you will need to register in order to Express Interest by clicking the Register link also located in the grey bar or via the yellow Register button to the left on the Home Screen. If you are already registered on the LLA e-Tendering portal simply enter your details and login as usual. During registration, simply complete the information required on the three areas Company Details, Business Classifications and Company Categories. Once completed, click the Register My Company button located at the bottom. Please note you must express an interest through this portal in order to be attached to the tender project. After expressing interest and reviewing any tender documents, in order to progress you will also be asked whether or not you wish to Opt In or Opt Out of the process and click the appropriate button. Doing so will indicate to the buyers your intention to either make a submission or not and allow you to progress. Once you have opted in, you will be able to submit a response and use the Correspondence facility to ask any tender related questions. We accept no liability if you have not expressed an interest in the tender. Is a Recurrent Procurement Type? : No

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/c189b10e-e006-48a9-9dcb-d3ed227cbd70 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure (below threshold) |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Jul 2018 |
| Submission deadline | 14 Aug 2018 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 9 Sep 2018 - 9 Sep 2021 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Not specified |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON LUTON AIRPORT |
| Locality | BEDFORDSHIRE |
| Post town | Luton |
| Postcode | LU2 9LY |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH21 Luton |
| Local authority | Luton |
| Electoral ward | Wigmore |
| Westminster constituency | Luton South and South Bedfordshire |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 34 - Transport equipment and auxiliary products to transportation
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 34928470 - Signage
- 79415200 - Design consultancy services

## Release History

- 18 Jul 2018 at 12:29 - Tender - Tender Notice - https://www.contractsfinder.service.gov.uk/Notice/c189b10e-e006-48a9-9dcb-d3ed227cbd70

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/c189b10e-e006-48a9-9dcb-d3ed227cbd70
  18th July 2018 - Opportunity notice on Contracts Finder
- https://in-tendhost.co.uk/LLAOL/aspx/
  Additional information on how to apply for this contract

## Notice URLs

- https://in-tendhost.co.uk/llaol

## Provenance

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