---
title: "Hindhead Tunnel Switches Maintenance"
ocid: "ocds-b5fd17-88e4f929-568c-4dff-9b30-0672ba999a9c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-b5fd17-88e4f929-568c-4dff-9b30-0672ba999a9c"
markdown_url: "https://d3tenders.com/contract/ocds-b5fd17-88e4f929-568c-4dff-9b30-0672ba999a9c.md"
json_url: "https://d3tenders.com/contract/ocds-b5fd17-88e4f929-568c-4dff-9b30-0672ba999a9c.json"
source: "Contracts Finder"
current_stage: "Award"
buyer: "HIGHWAYS ENGLAND"
published: "2021-04-13"
---

# Hindhead Tunnel Switches Maintenance

Buyer: HIGHWAYS ENGLAND  
Current stage: Award  
OCID: ocds-b5fd17-88e4f929-568c-4dff-9b30-0672ba999a9c

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## Summary

Highways England is seeking services for the "Hindhead Tunnel Switches Maintenance," which encompasses the maintenance and repair of data network equipment in the UK. The procurement is currently in the award stage, with an awarded value of £85,843.91. The contract period commenced on 1st April 2021 and will last until 1st April 2028. The tender period ended on 31st March 2021, and the tender process utilised a selective procurement method through a call-off from a framework agreement, focusing on services within the South East region.

This opportunity may benefit small and medium-sized enterprises (SMEs) capable of providing essential maintenance and emergency repair services for data network equipment. Companies that specialise in IT services, technical support, and system monitoring will find this contract particularly relevant to their business growth strategies. Engaging with Highways England, a prominent infrastructure authority, can enhance visibility and credibility for businesses looking to expand their service offerings in the public sector.

## Notice

The Provider will: - Provide 24/7 monitoring and alarm response - Provide 24/7 maintenance with an SC-cleared onsite engineer within the agreed 4 hour SLA - Carry out back office activity, including call handling, ensuring asset register is updated, and access to Manage Centre Portal - Provide quarterly service reports, focusing on software version upgrades, MACDs, Patches, and SLA achievement - Carry out repairs if instructed by The Contracting Authority within the agreed 4 hour SLA - Carry out emergency repairs within the agreed 4 hour SLA

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Contracts Finder |
| Latest notice | https://www.contractsfinder.service.gov.uk/Notice/43539b0e-20ae-45b1-8d36-a1c7b670b30e |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Call-off from a framework agreement |
| Tender suitability | SME |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Apr 2021 |
| Submission deadline | 31 Mar 2021 |
| Future notice date | Not specified |
| Award date | 30 Mar 2021 |
| Contract period | 31 Mar 2021 - 1 Apr 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £85,843 |
| Lots value | Not specified |
| Awards value | £85,843 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HIGHWAYS ENGLAND |
| Locality | GUILDFORD |
| Post town | Guildford |
| Postcode | GU1 4LZ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ25 West Surrey |
| Local authority | Guildford |
| Electoral ward | Stoke |
| Westminster constituency | Guildford |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | NTT UNITED KINGDOM |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50312300 - Maintenance and repair of data network equipment

## Release History

- 13 Apr 2021 at 08:46 - Award - Award Notice - https://www.contractsfinder.service.gov.uk/Notice/43539b0e-20ae-45b1-8d36-a1c7b670b30e

## Documents

- https://www.contractsfinder.service.gov.uk/Notice/43539b0e-20ae-45b1-8d36-a1c7b670b30e
  13th April 2021 - Awarded contract notice on Contracts Finder

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-b5fd17-88e4f929-568c-4dff-9b30-0672ba999a9c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-b5fd17-88e4f929-568c-4dff-9b30-0672ba999a9c.json.